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Skills

  • Credit and collections
  • Payment processing
  • Flexibility
  • Organizational skills
  • Produce knowledge
  • Cake decorating
  • Effective multi-tasker
  • Inventory control
  • Courteous and professional demeanor
  • Employee mentoring

Work Experiences

  • Was the best-performing store in the region on a consistent basis.
  • Completed cash transactions in a timely and accurate manner.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Ensured adequate coverage during peak business hours by establishing effective employee schedules and leave policies.
  • Won
  • Had planned ahead.
  • In charge of 6 employees per shift.
  • Verified the ages of over 6 customers on a daily basis and stopped serving inebriated customers.
  • Was in charge of setting up and stocking department displays.

Summaries

  • Capable of safely lifting 5 pounds to aid in event planning and transportation of necessary equipment.
  • Valuable team player who is always willing to pitch in and assist with any task.
  • Excellent customer service and leadership skills are required to improve team performance and increase bar sales.
  • Looking for a new growth-oriented position at Vantage where I can bring 8 years of experience.
  • Delicious confections have a long history of increasing customer loyalty and business reputation.
  • Recognized for program, hygienic habits, and dependability.
  • Pragmatic
  • Dedicated Head Baker capable of meeting the needs of a wide range of customers while remaining calm and professional at all times.
  • Have an energetic personality and a strong work ethic as Head Baker.
  • Strong emphasis on pastry knowledge, including artisan breads, in French and German.

Accomplishments

  • Consistently held the position of best performing store in the region.
  • Documented and resolved system which led to method.
  • Cut overall bakery waste by 58% by analyzing production data and adjusting production volumes for low-demand items.
  • Developed and led workshops in Phoenix to share expertise in modern baking techniques, increasing overall staff competency and product quality across all bakery locations.
  • Consistently received a 100% rate of customer satisfaction.
  • Led the successful opening of metric bakery branch, developing processes that steadily increased revenue by 58% in the first 15 months.
  • Collaborated with local art students to create visually appealing pastry displays, indirectly increasing foot traffic to the bakery by 23%.
  • Negotiated long-term supplier contracts, locking in lower ingredient prices and achieving annual cost savings of 10.
  • Managed a team of 6 bakers, streamlining workflow and enhancing collaboration, resulting in a 36% reduction in delivery delays.
  • Spearheaded the transition to an eco-friendly packaging solution that contributed to a 3 reduction in materials costs and aligned with sustainability initiatives.

Affiliations

  • Custom Cake Designers Association
  • Local Chamber of Commerce for Chicago
  • Collaborator with method on Culinary Skills Workshops
  • Advanced Pastry Program at Lakeside Partners
  • Green Restaurant Association (Sustainable Culinary Practices)
  • American Society of Safety Professionals
  • Toastmasters
  • American Medical Informatics Association
  • Participant in the World Pastry Cup 2023
  • Retail Bakers of America

Certifications

  • Certified Master Baker (CMB), Summit Group
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Advanced Pastry Studies Certification, initiative
  • Certified Public Accountant (CPA)
  • Certified Food Safety Manager, initiative
  • SafeServ certification: Food Handling
  • Food Allergen Certification for Caterers and Bakers
  • OSHA: HACCP
  • American Culinary Federation (ACF) Certifications – Baking & Pastry
  • CompTIA Network+

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