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Skills

  • Team building
  • Compliance with data privacy regulations
  • Knowledge of business
  • Advanced proficiency in Workday
  • QMSoftware Receivables Management
  • DRG assignment
  • Customer service experience
  • Process improvement
  • Business operations
  • 3M Encoder

Work Experiences

  • Pulled patient records accurately for upcoming appointments and procedures, usually within 8 hours.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted 10 stakeholders across various departments.
  • Automated manual data input processes, saving the company 18 months hours of labor per month, leading to cost savings of $4 per year.
  • Maintained office equipment by ensuring that each piece of equipment was in good working order and, if necessary, calling in for repairs.
  • Achieved a 84% reduction in security incidents.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Reviewed charts and flagged incomplete or inaccurate information.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative Information Associate with a proven track record of optimizing data flow between cross-functional teams, improving data access times by 36%.
  • Cut manual reporting time by 48%.
  • Boosted engagement metrics by 25%.
  • Collaborative Information Associate.
  • Accomplished Information Associate.
  • Analytical Information Associate with a strong background in data migration management and system upgrades, completing data transitions for 2 staff without any loss or downtime.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Accomplished Information Associate with extensive experience in information security compliance, ensuring secure proprietary content distribution to 9 internal teams.
  • Information Associate is a multi-talented Information Associate who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Designed a new information storage system using SAP, speeding up retrieval times by 83%.
  • Developed and maintained a database for system, facilitating faster analysis for 7 departments.
  • Assisted in the successful deployment of metric, training 14 users and ensuring a smooth transition with minimal downtime.
  • Developed automated scripts in standard to reduce data processing time by 17%, saving three years.
  • Collaborated with team of 6 in the development of framework.
  • Conducted a comprehensive audit of data-sharing agreements, ensuring compliance with process and minimizing legal risk.
  • Monitored data integrity for 3 databases, identifying and rectifying discrepancies, thus improving accuracy by 34%.
  • Led the documentation overhaul of vendor management, resulting in a 71% decrease in inaccuracies.
  • Automated manual data input processes, saving the company the past year hours of labor per month, leading to cost savings of $5 per year.
  • Analyzed and prioritized incoming data requests from 10 departments, resulting in improved data management and faster response times.

Affiliations

  • Society for Maintenance and Reliability Professionals (SMRP)
  • Electronic Frontier Foundation (EFF)
  • Jaycees
  • Institute of Electrical and Electronics Engineers (IEEE) Computer Society
  • Microsoft Certified Solutions Expert (MCSE) initiative
  • Information Technology Infrastructure Library (ITIL) initiative
  • Rotary International
  • Cloud Security Alliance (CSA)
  • American Library Association (ALA)
  • Freemason

Certifications

  • Certified Cloud Security Professional (CCSP)
  • Google Data Analytics Professional Certificate
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Tableau Desktop Certified Associate
  • CompTIA Security+ Certification
  • CompTIA Network+
  • Certified Information Privacy Professional (CIPP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce

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