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Skills

  • Business operations
  • Law background
  • Sanitation practices
  • Budgeting and finance expertise
  • Public safety and security
  • Labor relations and negotiations
  • Mail handling
  • Mailing restriction expertise
  • Workplace safety
  • Quality Control Checks

Work Experiences

  • Memos, budgetary documents, and press releases were written and revised by me.
  • Kept track of everything.
  • Implemented a safety surcharge to help fund internal and contracted public safety services.
  • Upsold postal services such as tracking and insurance.
  • Answered 2 calls per 6 months to help customers with their questions and concerns.
  • Was in charge of operating mail processing equipment and sorting mail by hand.
  • Recommendation
  • Identified
  • Managed
  • Was in charge of a 12-person city department that served a 7-person population.

Summaries

  • Contract Specialist with 15 years of professional contract administration experience.
  • Proven leader who focuses on contract performance management.
  • Highly personable and attentive to the needs of customers.
  • Ambitious
  • Disciplined high school graduate with experience working in high-pressure, fast-paced environments.
  • Mailing regulations, postage rates, and postage limitations are all areas of expertise for me.
  • Highly knowledgeable about mail regulations and postage restrictions.
  • Working with technical teams on a regular basis to improve and create new databases to track past and current contracts.
  • Expert at cultivating positive customer relationships and mentoring new hires on standard policies, procedures, and federal regulations.
  • Hoping to use my experience to land a rewarding position as Mail Handler.

Accomplishments

  • Collaborated with warehouse and transportation teams to optimize mail transport logistics, improving operational efficiency by 48%.
  • Managed a $9 million city operating budget.
  • Trained 8 new postal carriers.
  • Analyzed and optimized delivery routes for cost savings, reducing transportation costs by $11 annually.
  • Processed and sorted over 2 pieces of mail daily, consistently achieving or exceeding delivery deadlines.
  • Led efforts to streamline mail delivery routes, decreasing delivery time by an average of 6 minutes per route.
  • Developed and implemented a labeling system that increased the accuracy of outbound shipments by 49% over 18 months.
  • Introduced best practices for handling hazardous materials, improving safety compliance and decreasing incident reports by 38%.
  • Assisted in upgrading mailroom technology, including barcode scanners and sorting systems, which resulted in 53% greater accuracy.
  • Collaborated with internal stakeholders to pilot new parcel handling equipment, leading to a 62% improvement in parcel processing times.

Affiliations

  • Certified Logistics, Transportation, and Distribution Professional (CLTD) Certification Program
  • Society of Human Resource Management
  • USPS Mail Recovery Center Workgroup (MRC)
  • Workplace Injury Reduction Initiative (USPS)
  • Freemason
  • Institute of Logistics and Warehousing Professionals
  • National Postal Mail Handlers Union (NPMHU)
  • American Medical Informatics Association
  • Jaycees
  • United States Postal Service Associate Safety Committee

Certifications

  • OSHA-certified in Hazardous Material Handling 2016
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quickbooks Package Tracker User by Intuit 2018
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Certified Protection Officer (CPO)
  • Certified Public Accountant
  • USPS Lean Six Sigma Green Belt Certification
  • Certified Continuous Improvement Practitioner by Summit Group
  • Basic Postal Safety Training (BPST) Certificate 2024

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