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Skills

  • Vendor / Supplier Performance Management
  • MS Office
  • Process improvement
  • Business operations
  • Information gathering
  • Regulatory examinations
  • Communications
  • Compliance policy automation
  • Operational improvement
  • Data analysis for compliance trends

Work Experiences

  • Achieved 32% certification completion.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Advised on regulatory requirements for the launch of Salesforce, securing timely approvals in Portland and reducing go-to-market delays by 65%.
  • Addressed whistleblower complaints.
  • Achieved 74% faster adjustments to new rule implementations.
  • Chaired cross-functional teams.
  • Achieved results over one year.
  • Ensured that quality planning, quality control, quality assurance, and quality improvement were all done consistently.
  • Avoided delays in product approval.
  • Achieved 84% reduction in audit preparation time.

Summaries

  • Collaborative Regulatory Compliance Manager.
  • Aligned over 65% of processes with legal requirements.
  • Championed the launch of a compliance database.
  • Knowledgeable Compliance Manager with a track record of developing policies, leading training programs, and managing compliance reporting.
  • Adhered to guidelines in various international markets.
  • Within Healthcare, senior Regulatory Compliance Manager and outstanding performer in workflow optimization and vendor management.
  • Accomplished Regulatory Compliance Manager with expertise in internal gap analysis, reporting zero deficiencies in mandatory regulatory filings year-over-year. Managed regulatory report submissions for SAP in accordance with metric standards.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • The Compliance Manager was responsible for reducing company liability by ensuring that all records, processes, and training adhered to established standards and legal requirements.
  • Achieved 40% compliance in international markets.

Accomplishments

  • Led a team in automating Salesforce for real-time compliance monitoring, resulting in 21% improved speed of regulatory reporting.
  • Extracted, analyzed, and reported compliance-trend data across 6 departments, leading to targeted policy improvements that raised compliance standards by 18%.
  • Streamlined interaction with framework to improve turnaround on regulatory requests from 18 months to several months.
  • Improved regulatory approval processes for Workday, reducing lead time from the past year to three years, contributing to faster market entry and revenue growth.
  • Designed and launched compliance training for 12 employees, boosting compliance awareness and reducing non-compliance incidents by 48%.
  • Delivered detailed compliance reports to the Board of Directors, resulting in strategic risk management recommendations that averted potential fines totaling $5.
  • Managed compliance operations across 10 regions, ensuring adherence to global and local regulations, resulting in a 22% reduction in non-compliance incidents.
  • Proactively managed regulatory licensing activities across 9 states/countries, reducing delays and improving operational efficiencies by 54%.
  • Automated workflow for ensuring adherence to evolving standard, saving 11 labor hours per month and maintaining statutory compliance.
  • Facilitated risk analysis for the launch of ServiceNow, ensuring full adherence to regulatory frameworks and contributing to the product’s market success.

Affiliations

  • Toastmasters
  • Affiliate of the Association of Certified Fraud Examiners (ACFE)
  • Association for Supply Chain Management (APICS)
  • Active participant in Regulatory Affairs Professionals Society (RAPS)
  • Co-chair of the Risk Management and Compliance Committee in Healthcare-focused forums
  • Association of Information Technology Professionals
  • Participant in the Data Privacy and Cybersecurity Working Group – 2018
  • Association for Computing Machinery
  • Certified Regulatory Compliance Manager (CRCM) 2015
  • Key member of the American Bar Association (ABA) Section of Administrative Law and Regulatory Practice

Certifications

  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Laws and Regulations Certificate - standard
  • Cybersecurity for Executives Certificate (Cedar Works)
  • CompTIA Network+
  • Certified Information Privacy Professional (CIPP)
  • Certified Public Accountant
  • ISO 37301 Lead Implementer – Compliance Management System
  • Project Management Professional (PMP)

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