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Skills

  • Project organization
  • Business Planning
  • Supervision
  • Project management
  • Communications
  • Business analysis
  • Task delegation
  • Organization
  • Strategic planning
  • Absenteeism reduction programs

Work Experiences

  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Collaborated with HR to restructure job roles, increasing workplace efficiency by 28% while also improving employee morale.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Collaborated with HR to restructure job roles.
  • Collaborated cross-departmentally to integrate metric, which improved team communication and decreased project delivery time by 33%.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across program calendars and programs.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Achieved Employee of the Year for regulatory excellence.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Oversaw quality programs aimed at reducing late compliance activities.

Summaries

  • Stakeholder engagement, team leadership, and performance reporting are all well-trained.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Assistant Team Manager with 13 years of successful budget management and cross-functional collaboration experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Within Miscellaneous, senior Assistant Team Manager and outstanding performer in vendor management and cross-functional collaboration.
  • Forward-thinking manager with 14 years of manufacturing project management experience.
  • To take on a new role in a procedure setting, I'm ready to offer exceptional leadership and planning abilities.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated cross-departmental meetings, fostering collaboration and contributing to a 31% increase in project completion speed.
  • Supervised the roll-out of a team-handling system upgrade that improved operational efficiency by 66%, minimizing manual errors.
  • Collaborated with team of 2 in the development of metric.
  • Supported the integration of new software systems that enhanced project tracking capabilities, reducing errors in timelines and budgets by 56%.
  • Identified skills gaps and developed a training manual that increased employee productivity by 49%.
  • Coached underperforming employees to meet KPIs, resulting in a 35% improvement in overall departmental target achievement.
  • Delegated responsibilities effectively across a team of 8, resulting in improved project delivery on-time rate by 22%.
  • Collaborated with upper management in setting clear and measurable objectives, helping the team exceed target KPIs by 22%.
  • Coordinated team schedules and activities, leading to a 77% increase in attendance for department meetings.

Affiliations

  • National Association of Social Workers
  • American Customer Satisfaction Index (ACSI)
  • International Leadership Association (ILA)
  • American Medical Informatics Association
  • Innovative Leadership Institute
  • Lions Club
  • Association for Leadership Development and Coaching (ALDC)
  • Jaycees
  • National Association of Professional Women (NAPW)
  • Society of Workforce Planning Professionals (SWPP)

Certifications

  • Certified Agile Leadership Essentials (CAL-E)
  • CompTIA A+ Technician
  • Leadership Coaching Certifications - Harbor & Co.
  • Self-Leadership Proficiency - Meridian
  • Certified Emotional Intelligence Specialist - Harbor & Co.
  • Customer Service Excellence Certification Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Six Sigma Green Belt (CSSGB)
  • Apple Certified Associate (ACA)
  • Certified Conflict Management Professional (CCMP) - Beacon Labs

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