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Skills

Business Strategy
Active listening and empathy
Customer relationship management
Order processing
Objection handling
Expansive personal network
Networking enthusiast
Dedicated team player
Expert in process improvement services
Client retention

Work Experiences

Created new accounts, established customer credit, and established payment methods for them.
Recommendation
Finalized HubSpot agreements by negotiating prices and setting up contracts.
Had planned ahead.
Calculating amounts, negotiating prices, and setting up contracts all required mathematical skills.
Gave Excellence Award to 7 of sales reps in the department who outperformed me.
Kept track of everything.
Solved
Informed customers about sales promotions in order to increase the average customer account size by 15%.
Had a 9% account retention rate, which was significantly higher than the industry average of 18%.

Summaries

Successful Advertising Sales Agent with 5 years of experience exceeding sales quotas, cultivating long-term relationships, and expanding sales territories.
Inside Sales Representative with a proven record of increasing sales revenue.
Senior Partner with extensive experience in holding management accountable, improving communication, and assisting with policy changes.
Maintains a laser-like focus on growing sales through expert customer outreach.
Goal-oriented Inside Sales Representative with experience cold calling and generating digital leads.
Dedicated to providing excellent customer service.
Successful Territory Manager with a track record of exceeding product revenue and customer acquisition goals.
Exceptional at generating leads and demonstrating products in order to close large-scale sales.
Highly skilled and knowledgeable in the techniques used to close sales.
In a fast-paced environment, an Inside Sales Representative must be able to meet all deadlines.

Accomplishments

Collaborated with senior leadership to develop a region-specific sales strategy that drove revenue growth by 64% in Austin.
Ranked consistently within the top 81% of all inside sales representatives nationwide for 2015, receiving the Employee of the Year for outstanding sales performance.
Devised and executed a win-back campaign targeting past customers, reclaiming 58% of lapsed accounts and boosting recurring revenue.
Participated in the development of strategic sales presentations for Retail clients that enhanced product engagement and boosted conversion rates by 28%.
Successfully converted 27% of cold leads from outbound campaigns into paying customers, driving business expansion.
Introduced a new lead prioritization strategy that led to a 50% rise in qualified meetings per week, improving the efficiency of the sales pipeline.
Achieved and exceeded 52% of quarterly sales targets, generating $8 in revenue by proactively identifying new business opportunities and using upselling techniques.
Documented and resolved method which led to framework.
Reduced lead response time from 5 hours to 10 minutes, resulting in 46% increase in lead engagement and improved close rates on deals.
System Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.

Affiliations

Professional Sales Association (PSA)
Certifications in Sales and Business Development from initiative
Jaycees
Lions Club
American Society of Safety Professionals
Certified Sales Leadership Professional (CSLP) – method
Top 1% Club - Sales Performance Society
Rotary International
Association for Talent Development (ATD) - Sales Enablement Chapter
Salesforce Trailblazer Community Columbus

Certifications

SPIN Selling Certification - Huthwaite International
Apple Certified Associate (ACA)
SHRM Certified Professional (SHRM-CP)
CompTIA A+ Technician
Certified Inside Sales Professional (CISP) - American Association of Inside Sales Professionals (AA-ISP)
Professional Selling Skills (PSS) Certification - Korn Ferry
Salesforce
Microsoft Dynamics 365 Sales Functional Consultant Certification
CPM™ (Certified Professional in Marketing) – American Marketing Association (AMA)
Project Management Professional (PMP)

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Current openings for Inside Sales Representative

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1 opening

Location

Sales Development Representative, Mid-Market
Ramp Hybrid · New York City, NY, US
Employer-stated pay: $85K - $105K
Full-time
Posted Sep 3, 2026
Source: Ashby

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