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Skills

  • Tableau weighing equipment operations
  • Handling customer inquiries via standard
  • First Aid/CPR
  • Customer service excellence
  • Supplier relationship management
  • FIFO inventory methodology
  • Food Safety Compliance
  • Program equipment
  • Team building
  • Relationship development

Work Experiences

  • Analyzed seasonal demand fluctuations.
  • Assisted in preparing special orders.
  • Achieved sales growth during method.
  • Achieved a 78% increase in impulse purchases.
  • Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Achieved 78% growth over two years.
  • Food preparation activities, such as team leadership and stakeholder engagement, were planned and organized by me.
  • Collaborated with produce buyers to secure high-quality, in-season products from procedure, increasing customer satisfaction by 24% points.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Applied FIFO inventory methodology to prevent stock loss.
  • Achieved a 53% reduction in spoiled products.
  • Aligned with the store’s environmental goals.
  • Adept at handling up to 2 items per hour.
  • Advised shoppers on selecting seasonal products.
  • Built relationships with customers.
  • Fresh Produce Assistant who is well-organized and dedicated, with 17 years of experience, an energetic personality, and expertise in preparing program food.
  • Customer service-oriented team player who excels at building relationships and fostering patron loyalty.

Accomplishments

  • Investigated produce spoilage trends and worked with suppliers on packaging improvements, decreasing losses by 42%.
  • Handled customer inquiries on product ripeness and availability, boosting fresh produce sales by 79% during seasonal promotions.
  • Identified and addressed freshness issues by inspecting produce shipments before acceptance, leading to a 59% improvement in overall product quality.
  • Coached fellow team members in best practices for storing and handling fresh produce, increasing department efficiency by 76%.
  • Collaborated with team on stock rotation practices, leading to a 56% decrease in expired fresh produce products.
  • Boosted compliance with food safety standards by 62% through meticulous review and improvement of cleaning and sanitation routines.
  • Resolved product issue through consumer testing.
  • Reduced weekly waste by 40% by conducting timely product inspections and collaborating with supply chain to stagger deliveries.
  • Utilized Power BI to streamline inventory tracking, reducing stock discrepancies by 66% and improving restocking processes.
  • Designed and implemented efficient cleaning schedules, reducing contamination risks by 30%. Ensured compliance with regulatory health and safety standards.

Affiliations

  • Society of Human Resource Management
  • Trade Association for the Leafy Greens Industry - Attended seminars to ensure best practice handling of leafy vegetables and fresh produce.
  • American Society of Safety Professionals
  • American Marketing Association
  • Certified Produce Professional (CPP) - Certificate program focused on market trends, customer service, and product handling in fresh produce.
  • Sustainable Food Trade Association (SFTA) - Engaged in workshops to advocate for sustainable food systems, reducing the carbon footprint of fresh produce.
  • Local Agricultural Chamber - Promoted collaborations between retailers and farmers to enhance consumer education about produce quality.
  • Retail Bakers of America - Participated in initiatives to blend bakery products with fresh produce offerings for consumer appeal.
  • International Association of Administrative Professionals
  • Project Management Institute

Certifications

  • Salesforce
  • Certified Produce Professional (CPP) by Southeast Produce Council
  • First Aid/CPR Certified
  • First Aid and CPR Certification program
  • Food Safety Manager Certification (ANSI)
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Certificate in Customer Service Excellence Summit Group
  • Mastery in FIFO Systems Implementation Vantage
  • Workplace Hazardous Materials Information System (WHMIS) Certification – 2015, Denver

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