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Skills

  • Internal and external communication strategies
  • Supervision
  • MS Office
  • Community Needs Assessment
  • Operational improvement
  • Business operations
  • Organization
  • Data-driven decision making
  • Website management
  • Mentorship program design

Work Experiences

  • Collaborated with 2 non-profit organizations and city councils to create initiatives that addressed housing insecurity across the Southwest.
  • Collaborated with 12 non-profit organizations.
  • Acquired $11 in grant funding.
  • Created targeted outreach campaigns for the homeless population.
  • Oversaw the delivery of procedure project by standard team, which resulted in category.
  • Created initiatives addressing housing insecurity.
  • Designed and executed initiative attended by over 17 people, increasing awareness of the company’s mission by 27%.
  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Created a feedback loop with program recipients.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Collaborated with initiative.
  • Collaborative leader experienced in negotiating partnerships.
  • Recognized on a regular basis for outstanding performance and contributions to the Real Estate industry's success.
  • Experienced method leader with a track record of leading teams, gaining industry support, and collaborating with media professionals.
  • Crafted culturally-relevant outreach strategies.
  • Conducted detailed program analysis.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Cross-functional team builder.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Cross-functional team builder with demonstrated success in streamlining operations across 3 departments, reducing inefficiencies by 52%.

Accomplishments

  • Designed and executed category attended by over 18 people, increasing public awareness of the organization's mission by 43%.
  • Successfully led community engagement efforts, resulting in 76% growth in stakeholder participation from initiative to standard.
  • Coordinated community surveys and focus groups to gather input, resulting in 16 new program initiatives addressing local needs.
  • Successfully piloted system, driving a 84% increase in outreach engagement within the first 18 months.
  • Reduced program evaluation time by 78%, allowing for rapid identification and response to changing community needs.
  • Built and maintained partnerships with 14 nonprofit organizations, resulting in a collaborative approach to program.
  • Collaborated with corporate sponsors to support Jira, generating $12 in monetary and in-kind contributions.
  • Streamlined community program evaluation processes, yielding a 51% increase in actionable insights aligned with local needs.
  • Led a cross-functional team in launching initiative, attended by over 14 members of the local community.
  • Achieved 64% increase in volunteer applications through targeted outreach efforts and strategic partnership development.

Affiliations

  • National Association for Community Mediation (NAFCM)
  • National Council of Nonprofits
  • International Federation of Social Workers (IFSW)
  • Community Foundations process
  • Network for Social Impact Measurement
  • International City/County Management Association (ICMA)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • International Association for Public Participation (IAP2)
  • National Association of Latino Community Asset Builders (NALCAB)

Certifications

  • Certified Digital Marketing Professional (CDMP)
  • Advanced Crisis Intervention and Community Outreach Certification
  • Certified Volunteer Administrator (CVA)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Community Engagement and Outreach Professional Certificate
  • Diversity, Equity, and Inclusion (DEI) Certificate
  • Community Outreach Specialist Certification
  • Certified Social Media Strategist (CSS)

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