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Skills
- Healthcare system integration
- Data Analysis and Reporting
- Post-implementation support
- Reducing ticket resolution time
- System adoption strategy
- Training program development
- Clinical staff education
- eLearning Module Development
- Usability Testing
- User feedback facilitation
Work Experiences
Summaries
Accomplishments
- Integrated process improvements within healthcare settings, increasing compliance rates with regulatory standards by [Percentage]%.
- Created and customized workflow templates within [Software], leading to a [Percentage]% increase in operational efficiency and KPI fulfillment.
- Drove enhanced collaboration between IT and clinical stakeholders, resulting in a [Percentage]% improvement in cross-functional communication and project outcomes.
- Simultaneously implemented [Number] software releases in multiple clinics, achieving a [Percentage]% reduction in overall project timelines.
- Created real-time dashboards for monitoring system performance, leading to faster issue resolution and a [Percentage]% decrease in downtime.
- Supported cross-functional teams in the development and introduction of [Technology] solutions, resulting in a [Percentage]% improvement in patient care coordination.
- Led troubleshooting for complex clinical software issues, improving resolution times by [Percentage]% and enhancing overall user experience.
- Developed client-specific configuration files for [Software], enhancing data accuracy and reducing processing errors by [Percentage]%.
- Helped launch comprehensive risk assessments for [Software] deployment, ensuring project milestones were met on time with [Percentage]% fewer disruptions.
- Partnered with clinicians and IT staff to identify and rectify system bugs, reducing error-related delays by [Percentage]%.
Affiliations
- International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
- American Nurses Association (ANA)
- National Council for Prescription Drug Programs (NCPDP)
- Epic Systems Certified Professional [Module/Year]
- American Society of Clinical Oncology (ASCO)
- Medical Group Management Association (MGMA)
- Certified Health Data Analyst (CHDA)
- eHealth Initiative (eHI)
- Association for Clinical Data Management (ACDM)
- Delivery of Advanced Clinical Care (DACC) Program
Certifications
- HL7 Interface Specialist Certification from [Certifying Body]
- Certified Clinical Research Coordinator (CCRC)
- Clinical Informatics Certification from the American Board of Preventive Medicine
- Clinical Data Management Certification from [Institution or Organization]
- Healthcare IT Certification (HITC) from [Certifying Organization]
- Lean Six Sigma Green Belt
- CCNA (Cisco Certified Network Associate) from Cisco
- Certified Risk Adjustment Coding (CRC)
- Certified Health Informatics Specialist (CHIS) from [Organization]
- Certified Application Professional—[Product/Module] from [Organization]
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