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Skills

Healthcare system integration
Data Analysis and Reporting
Post-implementation support
Reducing ticket resolution time
System adoption strategy
Training program development
Clinical staff education
eLearning Module Development
Usability Testing
User feedback facilitation

Work Experiences

Summaries

Accomplishments

Integrated process improvements within healthcare settings, increasing compliance rates with regulatory standards by [Percentage]%.
Created and customized workflow templates within [Software], leading to a [Percentage]% increase in operational efficiency and KPI fulfillment.
Drove enhanced collaboration between IT and clinical stakeholders, resulting in a [Percentage]% improvement in cross-functional communication and project outcomes.
Simultaneously implemented [Number] software releases in multiple clinics, achieving a [Percentage]% reduction in overall project timelines.
Created real-time dashboards for monitoring system performance, leading to faster issue resolution and a [Percentage]% decrease in downtime.
Supported cross-functional teams in the development and introduction of [Technology] solutions, resulting in a [Percentage]% improvement in patient care coordination.
Led troubleshooting for complex clinical software issues, improving resolution times by [Percentage]% and enhancing overall user experience.
Developed client-specific configuration files for [Software], enhancing data accuracy and reducing processing errors by [Percentage]%.
Helped launch comprehensive risk assessments for [Software] deployment, ensuring project milestones were met on time with [Percentage]% fewer disruptions.
Partnered with clinicians and IT staff to identify and rectify system bugs, reducing error-related delays by [Percentage]%.

Affiliations

International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
American Nurses Association (ANA)
National Council for Prescription Drug Programs (NCPDP)
Epic Systems Certified Professional [Module/Year]
American Society of Clinical Oncology (ASCO)
Medical Group Management Association (MGMA)
Certified Health Data Analyst (CHDA)
eHealth Initiative (eHI)
Association for Clinical Data Management (ACDM)
Delivery of Advanced Clinical Care (DACC) Program

Certifications

HL7 Interface Specialist Certification from [Certifying Body]
Certified Clinical Research Coordinator (CCRC)
Clinical Informatics Certification from the American Board of Preventive Medicine
Clinical Data Management Certification from [Institution or Organization]
Healthcare IT Certification (HITC) from [Certifying Organization]
Lean Six Sigma Green Belt
CCNA (Cisco Certified Network Associate) from Cisco
Certified Risk Adjustment Coding (CRC)
Certified Health Informatics Specialist (CHIS) from [Organization]
Certified Application Professional—[Product/Module] from [Organization]