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Skills

  • Account management
  • Accounts payable
  • Excellent managerial techniques
  • Effective time management
  • Experienced with VBA programming
  • PeopleSoft knowledge
  • Trend Detection
  • Strength in regulatory reporting
  • Process Simulation
  • C/C++ programming

Work Experiences

  • Collaborated with project management to ensure that budgets were met.
  • Helped management finalize the annual expense plans.
  • Updated and wrote new procedures for quality assurance after reviewing the current procedures.
  • Gathered documentation and produced reports on all assessed data for Process Analyst to review.
  • Compiled cash receipts, expenditures, and profit and loss financial reports.
  • Collaborated with staff managers to design process change implementation plans in a collaborative manner.
  • Developed program plans, goals, objectives, and milestones for evaluating and measuring the effectiveness of operations.
  • Created process models to give people with little knowledge of the subject clear, understandable tools for presenting complex business processes.
  • Created reports that included a variety of metrics and account data.
  • Updated a comprehensive financial reporting package to reflect the growing complexity of the organization.

Summaries

  • Friendly and approachable, with strong communication and management abilities.
  • Account Assistant with a strong desire to improve team efficiency and streamline operations.
  • German and Mandarin are both fluent.
  • Motivated Operations Research Analyst looking for a chance to apply cutting-edge Big Data and Data Science tools and methods to complex business problems.
  • Currently looking for a position with a well-established company to promote my exceptional talents in documentation and reporting.
  • Process Analyst with exceptional abilities in cross-functional collaboration and Adobe Creative Suite.
  • QuickBooks is something I know a lot about.
  • Senior Operations Research Analyst with a track record of developing models and analytical programs to solve business issues.
  • Ready to provide Northwind with excellent results.
  • Account Assistant who is well-versed in Accounting and Finance practices and clerical support requirements.

Accomplishments

  • Handled and resolved the largest Number of reporting discrepancies in 18 months.
  • Reduced operational risks by creating and leading a comprehensive risk management strategy which cut overall project delays by 70% in 2020.
  • Tracked and analyzed key performance metrics, helping reduce labor costs without sacrificing output, generating a 31% yearly savings.
  • Standardized data collection methods across 9 sites, ensuring consistent reporting and improving insights into operational performance by 24%.
  • Partnered with IT team to successfully implement a business process management system, which boosted process efficiency by 24% within two years.
  • Documented and resolved initiative which led to program.
  • Facilitated root cause analysis that uncovered hidden system inefficiencies, reducing downtime by 10 hours per week.
  • Collaborated with team of 18 in the development of initiative.
  • Received the Excellence Award in 2024.
  • Led a project aimed at refining supply chain processes, reducing production delays and improving time-to-market by 5 months.

Affiliations

  • International Association of Administrative Professionals
  • Jaycees
  • International Council of Nurses
  • Council of Supply Chain Management Professionals (CSCMP)
  • Certified Business Process Professional (CBPP) by the ABPMP
  • Institute for Operational Excellence
  • Lean Enterprise Institute (LEI)
  • Chartered Institute for Logistics and Transport (CILT)
  • Project Management Institute
  • Established Local Lean Manufacturing User Group in Raleigh

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Data Science and Process Automation Certification by Tableau
  • ISO 9001 Quality Management Certification
  • Business Process Improvement Certification by Beacon Labs
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Certified Information Systems Auditor (CISA) by ISACA
  • Certified Kaizen Facilitator
  • Lean Six Sigma Green Belt Certification
  • Project Management Professional (PMP)
  • Certified Supply Chain Professional (CSCP) by APICS

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