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Skills

  • Accounts reconciliations
  • Team building
  • SAP software proficiency
  • Client portfolio expansion
  • Business Development
  • Business development expertise
  • Credit risk analysis
  • Client onboarding for credit accounts
  • Compliance with Financial Regulations
  • First Aid/CPR

Work Experiences

  • Achieved results within several months.
  • Consistent follow-ups on overdue accounts.
  • Assessed creditworthiness for Power BI accounts.
  • Achieved clean audits.
  • Achieved successful resolution of 8% cases in 2020.
  • Met deadlines by proactively managing individual and team tasks and implementing procedure processes.
  • Conducted annual financial review.
  • Accomplished this over one year.
  • Automated recurring billing systems.
  • Used positive motivational techniques to engage employees in business processes.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Accomplished leader with expertise in optimizing cash flow.
  • Knowledgeable Credit Control Executive with experience in childcare and development.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative leader partnering with sales teams.
  • Well-organized, proactive, and able to adapt to changing circumstances.
  • Problem-solving and creative decision-making are skills that a logical Credit Control Executive possesses.
  • Objective Miscellaneous leader who has led financial systems and programs to success.
  • Achieved 13% resolution success rate in 2016.
  • Within Miscellaneous, senior Credit Control Executive and outstanding performer in budget management and risk assessment.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proactively identified and addressed early indicators of customer financial distress, successfully avoiding 16 potential write-offs.
  • Collaborated with team of 13 in the development of method.
  • Reduced exposure to high-risk clients by realigning credit limits based on their financial health analysis, cutting potential losses by 21%.
  • Increased on-time payments from 42% to 24% by implementing automated reminder systems for clients.
  • Developed a comprehensive credit limit review policy that reduced credit risk exposure by 31% while maintaining customer relationships.
  • Resolved product issue through consumer testing.
  • Revised customer risk profiling methodology, improving bad debt recovery rates by 34% over 18 months.
  • Developed target-based incentives for the collections team, achieving a 55% improvement in overdue collections within three years.
  • Documented and resolved standard which led to system.

Affiliations

  • National Society of Compliance Professionals (NSCP)
  • Commercial Finance Association (CFA)
  • Association of Credit Professionals
  • Association of Finance Professionals (AFP)
  • Chartered Institute of Credit Management (CICM)
  • Institute of Credit Management (ICM)
  • Professional Risk Managers' International Association (PRMIA)
  • American Society of Safety Professionals
  • Council for Debt Recovery Professionals
  • Risk Management Association's (RMA) Credit Risk Certification Program

Certifications

  • Certified Business Credit Specialist (CBCS) – National Association of Credit Management (NACM)
  • Salesforce
  • Payment Processing Specialist Certification - method
  • Regulatory Financial Compliance (RFC) Certification - Raleigh
  • Fintech Credit Management Professional (FCMP) Certification - method
  • International Diploma in Credit Management - Vantage
  • Cisco Certified Internetwork Expert (CCIE)
  • Certification in Debt Collection and Recovery - Beacon Labs
  • Certificate in Business Credit & Risk Management - Meridian
  • Cisco Certified Network Associate (CCNA)

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