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Skills

  • Cost reduction in medical supplies
  • Immunization administration
  • HIPAA compliance enforcement
  • Chronic disease management
  • Project organization
  • Community health program development
  • Interpreting physician orders
  • Team building
  • Healthcare resource allocation strategy
  • Regulatory compliance

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted 14 patients per day with immunizations.
  • Achieved this over 2021.
  • Compared to traditional methods.
  • Achieved a 36% increase in effective follow-through.
  • Assisted 6 patients per day with immunizations, maintaining a consistent 41% error-free administration rate.
  • Coordinated with insurance companies to resolve billing disputes, recovering $13 for the practice within the past year.
  • Achieved results within two years.
  • Conducted dedicated follow-up.
  • Collaborated with pharmaceutical companies.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Bridged the gap between medical staff and patients.
  • Collaborative team leader.
  • Complete patient education is a success.
  • Achieved significant success.
  • Within Miscellaneous, senior Primary Care Representative and outstanding performer in process improvement and workflow optimization.
  • Advocated for privacy-conscious practices.
  • Boosted public participation by 58% in Denver.
  • Collaborative healthcare practitioner.
  • Patient Service Representative with 5 years of healthcare experience.

Accomplishments

  • Managed a team transition to framework, leading to a smoother implementation and immediate 32% improvement in workflow consistency.
  • Streamlined clinic workflow using framework, cutting down appointment scheduling time by 38% and reducing administrative bottlenecks.
  • Utilized method to streamline patient record management, reducing administrative errors by 38%.
  • Maintained compliance with healthcare regulations by guiding the medical assistant team through framework with zero deficiencies noted.
  • Reduced the error rate in patient medication histories by 60% through meticulous data entry and cross-checking processes.
  • Oversaw team of 9 medical assistants, with no regulatory citations during metric and achieving full compliance with healthcare policies.
  • Coordinated the clinical supplies procurement process, reducing back-ordered items by 83% and improving clinic operations.
  • Increased physician efficiency by reducing patient handoff bottlenecks, resulting in a 73% faster diagnosis-to-treatment time.
  • Resolved product issue through consumer testing.
  • Advocated for preventative care services that led to a 45% increase in early intervention programs for chronic disease management.

Affiliations

  • American Marketing Association
  • Professional Relationship with Society of General Internal Medicine (SGIM)
  • Member of Healthcare Information and Management Systems Society (HIMSS)
  • Freemason
  • International Council of Nurses
  • National Immunization Council and Coalition (NICC)
  • Participation in Local Health Outreach and Education Network (Seattle)
  • Lions Club
  • Collaboration with National Health Plan Collaborative (NHPC)
  • American Nurses Association (ANA) affiliate

Certifications

  • Insurance Coding and Billing Certificate – Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Health Unit Coordinator (CHUC) - National Association of Health Unit Coordinators
  • Certified Professional in Healthcare Quality (CPHQ) - method
  • SHRM Certified Professional (SHRM-CP)
  • Patient Care Navigator Certification program
  • Basic Life Support (BLS) Certification – American Heart Association
  • Licensed Practical Nurse (LPN) - framework
  • Certified Clinical Medical Assistant (CCMA) - National HealthCareer Association
  • Medical Billing and Coding Specialist Certification – procedure

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