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Skills

  • Business operations
  • Cross-functional team collaboration
  • Supervision
  • Excellent verbal and written communication
  • Post-launch defect reduction strategies
  • Performance Benchmarking
  • Automation knowledge
  • Jira issue tracking
  • Manual to automated test conversion
  • Team building

Work Experiences

  • Created user-centric test cases.
  • Collaborated with the development team.
  • Achieved a 83% reduction in duplicated efforts.
  • Collaborated with UX designers and developers to create user-centric test cases, which improved user satisfaction by 39%.
  • Authored clear and concise bugs in issue tracking software.
  • Cut down time spent on test case execution by 12 hours per week.
  • Collaborated with developers to implement fixes.
  • Authored clear and concise bugs in issue tracking software, expediting resolution time by 16 days on average.
  • Cut down configuration time by 35% across the QA team.
  • Achieved 26% fewer test failures during continuous integration.

Summaries

  • Captured 8 key defects before production rollout.
  • Achieved sustained improvements in testing throughput.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 100% compatibility.
  • Collaborated effectively with development teams.
  • Contributed to ServiceNow's consistent on-time delivery.
  • Desire to apply skills to a new role at Summit Group with room for advancement.

Accomplishments

  • Identified and documented 14 performance issues using Jira, accelerating bug resolution rate by 44%.
  • Organized and optimized test environment setup, resulting in reduced test cycle times by 50%.
  • Resolved product issue through consumer testing.
  • Minimized post-launch defects by 48% through implementation of comprehensive end-to-end test cases for QuickBooks.
  • Collaborated with the development team to write 14 end-to-end test cases, which contributed to a 42% increase in testing accuracy.
  • Reduced regressions post-deployment by 25% through proactive test automation and vigilant error tracking.
  • Proactively identified 16 critical defects during performance testing, leading to an optimized solution and system speed improvements by 62%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved quality assurance metrics tracking, providing leadership with real-time insights on the status of defects and improving decision-making efficiency.
  • Drove a cross-team initiative to address performance bottlenecks, uncovering 3 critical issues and improving page load times by 43%.

Affiliations

  • Attendee of SeleniumConf 2017
  • American Marketing Association
  • International Software Testing Qualifications Board (ISTQB) Certification
  • Freemason
  • Contributor for Linux Foundation's API testing initiatives
  • Project Management Institute
  • Institute for the Certification of Computing Professionals (ICCP)
  • Contributor to Bugzilla and Open-Source Testing Platforms
  • Taught performance testing as part of Harbor & Co.'s Bootcamp 2018
  • Volunteer contributor to Testing Stack Overflow community forums

Certifications

  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Software Tester (CSTE) by QAI
  • Apple Certified Associate (ACA)
  • API Testing Professional Certificate by Power BI
  • Certified Agile Tester (CAT) by iSQI
  • CompTIA A+ Technician
  • Certified Performance Tester (CPT) by Microsoft Excel
  • Postman Certified by Postman Academy
  • Certified Professional for Requirements Engineering (CPRE) by IREB

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