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Skills

  • Project organization
  • Team management
  • Internal team performance enhancement
  • Loan package audit consistency (85% accuracy)
  • Budgets
  • Risk mitigation strategies
  • Communication with external stakeholders
  • Problem resolution
  • Document review accuracy
  • Loan cycle time reduction

Work Experiences

  • Collaborated with cross-functional teams to develop and implement real-time funding dashboards, improving visibility of loan status for all stakeholders.
  • Successfully closed an average of 10 loans every month.
  • Avoided overpayment penalties.
  • Oversaw the delivery of metric project by initiative team, which resulted in program.
  • Assisted in the development and execution of new training materials focused on compliance requirements in high-dollar loan fundings.
  • Collaborated with underwriting, processing, and valuation teams to resolve pre-funding issues within 5 hours, meeting tight deadlines on Power BI.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted final loan package audits.
  • Developed new loan prospects by making weekly cold calls to 5 people.
  • Collaborated with underwriters.

Summaries

  • Within Miscellaneous, senior Mortgage Funder and outstanding performer in process improvement and project management.
  • Collaborative team leader with talent in mentoring junior staff, contributing to improved operational performance by streamlining tasks and minimizing delays.
  • Mortgage Funder has 15 years of experience in consumer lending, loan administration, default management, and customer service.
  • Clear understanding of client relations and project management as well as data analysis training.
  • Achieved Excellence Award.
  • Achieved Excellence Award for exceeding performance expectations.
  • Adept at reducing post-closing errors.
  • Accomplished Mortgage Funder with demonstrated success in optimizing document review processes, achieving a 53% error reduction in post-closing audits.
  • Achieved 29% higher on-time closings.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Partnered with underwriters to resolve loan document exceptions quickly, reducing exception clearance time by 9 hours on average.
  • Assisted in the integration of new funding software, resulting in a 39% improvement in team productivity and data accuracy.
  • Implemented streamlined closing procedures that reduced funding delays by 69%, increasing borrower satisfaction ratings by 17 points.
  • Monitored regulation updates and proactively adjusted funding procedures to meet framework, resulting in no compliance violations for 3 consecutive audits.
  • Oversaw successful funding operations of loan volume exceeding 5 per month while reducing audit fail rate by 47%.
  • Liaison with compliance teams to ensure full adherence to framework, resulting in a 42% decrease in post-funding audits.
  • Collaborated with team of 3 in the development of process.
  • Reduced loan cycle time by 83% through the implementation of QuickBooks in loan tracking and funding processes.
  • Resolved product issue through consumer testing.
  • Partnered with the IT team to optimize digital loan processing system, speeding up funding processes by 47% and reducing human errors.

Affiliations

  • Society of Certified Mortgage Advisors (SCMA)
  • Jaycees
  • Toastmasters
  • Appraisal Institute Membership
  • Certified Mortgage Banker (CMB) Certification
  • National Real Estate Investors Association (NREIA)
  • Mortgage Compliance Professionals Association of America (MCPAOA)
  • Association of Financial Professionals (AFP)
  • National Association of Real Estate Appraisers (NAREA)
  • Overall Loan Production Excellence Award 2015

Certifications

  • Fannie Mae Desktop Underwriting Certification
  • ACH Payment Fundamentals Certification
  • Salesforce
  • Project Management Professional (PMP)
  • USDA Rural Development Loan Processor Certification
  • Certified Fraud Risk Manager (CFRM)
  • ALTA Settlement and Closing Professional Designation
  • Freddie Mac Loan Advisor Certification
  • FHA Direct Endorsement Underwriter Certification
  • Regulatory Compliance Certification - Consumer Financial Protection Bureau (CFPB)

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