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Skills

  • Project management
  • Food preparation
  • Data analysis
  • Customer service management
  • Pricing tool development
  • Cross-functional team collaboration
  • Time management
  • Inspection reviews
  • Process implementation
  • Microsoft Office Suite proficiency

Work Experiences

  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Entered data into the QuickBooks system, including payments, account information, and call logs.
  • Came in 41% under budget year over year.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Coordinated monthly financial report generation.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Contributed to improved budget forecasting accuracy by 32%.
  • Achieved results across one year.

Summaries

  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Adept at coordinating logistics and travel for executives.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Design and development of successful program embedded software applications in the past.
  • Achieved cost savings.
  • To meet challenging objectives, work well with little supervision.
  • Strongly committed to customer satisfaction, teamwork, and service excellence.
  • Workflow optimization and process improvement are tasks that I am uniquely qualified to perform.
  • Completed projects within allocated timeframe.

Accomplishments

  • Supported C-suite executives with timely decision-making by providing concise and focused data summaries, reducing meeting durations by 30%.
  • Led the transition to a new payroll system, improving payroll accuracy by 15% and reducing processing time by method each pay cycle.
  • Standardized office procedures, increasing operational efficiency by 39% across multiple departments.
  • Processed and tracked department budgets totaling $153,000, ensuring alignment with financial goals and improving forecasting accuracy by 47%.
  • Planned and executed annual office renewal and maintenance contracts, saving 19% on recurring service fees.
  • Collaborated with team of 15 in the development of procedure.
  • Reduced budget discrepancies by 53% by implementing more rigorous audit and approval workflows for department expense reports.
  • Enhanced vendor procurement procedures by using a competitive bidding process, saving the company $168,000 annually.
  • Implemented quarterly office audits, identifying key cost-cutting opportunities that resulted in a $38,000 reduction in operational expenses.
  • Collaborated with IT department on the installation of a new VoIP phone system, cutting telecommunications costs by 61%.

Affiliations

  • Graduate of the Executive Assistant Accelerator Program from Ironclad Systems in 2019, focused on leadership and workflow optimization
  • Enrolled in a Six Sigma Green Belt Certification program, with an emphasis on process improvements for office efficiencies
  • Participated in the Summit Group Leadership Conference for Office Managers and Executive Assistants in Portland, 2017
  • Member, National Association of Professional Women (NAPW) in the Office Adminstration special interest group
  • Executive Assistant Certificate from Cedar Works, graduating with honors in 2015
  • Attended project leadership workshops affiliated with the National Management Association (NMA), 2022
  • Participated in the Workflow Optimization Summit hosted by Northwind, 2016
  • Awarded Employee of the Month at Ironclad Systems in recognition of a 99% payroll accuracy rate, 2023
  • Completed a Leadership and Team Management course through Coursera, 2015
  • Certified Administrative Professional (CAP) through the International Association of Administrative Professionals, obtained in 2018

Certifications

  • Certified Meeting Professional (CMP)
  • Notary Public Certification – Texas
  • QuickBooks Certified User Certification
  • Google Workspace Administrator Certification
  • Certified Project Management Practitioner (CPMP)
  • Advanced Microsoft Office Skills Certification
  • Six Sigma Green Belt Certification
  • Certificate in Business Communication Skills
  • Microsoft Office Specialist (MOS) Excel Expert Certification
  • Certified Executive Assistant (CEA) by Vantage

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