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Skills

  • Report writing
  • Business Development
  • Collections expertise
  • Market trend analysis
  • Customer satisfaction
  • Vendor relationship management
  • Team Leadership
  • Employee mentoring
  • Goal-oriented
  • Event planning

Work Experiences

  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base.
  • Hired 3 sales representatives over a two years period.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 11%.
  • Cut one year spending by 6% by using Power BI to create effective budgets.
  • I'm working with upper management to come up with potential solutions to help the Direct Sales force succeed.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Researched competitor products, services, and trends to target prospects in other territories.
  • In charge of all field sales and service promotions for metric's business.

Summaries

  • Energetic B2B sales representative with 5 years of in-person and phone sales experience.
  • Team leader and business manager with strong attention to detail and a persuasive communication style.
  • Pursuing a position as an Account Manager, where hard work and dedication will be rewarded.
  • With a decisive leadership style, she is a strong networker.
  • Negotiation, planning, and organizational skills are essential.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Outstanding negotiator and communicator with a proven track record of success in metric sales.
  • Direct Sales Representative pays attention and is well-educated in performance reporting and risk assessment.
  • Capable of negotiating contracts, forecasting trends, and collaborating with suppliers to improve product quality.

Accomplishments

  • Led sales efforts for high-profile accounts, securing contracts worth $13 and building long-term customer relationships.
  • Proactively addressed client concerns with consultative approach, reducing churn rate by 17% in 2015.
  • Led a sales presentation to 8-member executive board of Summit Group, securing a key client valued at $8.
  • Achieved 3% growth by optimizing territory management and identifying untapped market segments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed customized sales demos and product walkthroughs for clients, increasing close rates by 54% in 2022.
  • Mentored and trained new sales hires, reducing their onboarding time by 56% and elevating the team's overall monthly win rate.
  • Utilized data-driven market analysis to increase upsell opportunities, driving up average customer lifetime value by $14.
  • Training: Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
  • Refined the sales process from lead to close, shortening the sales cycle by 28% while raising overall conversion rate.

Affiliations

  • Digital Sales Institute
  • Customer Relationship Management Association (CRMA)
  • National Association of Social Workers
  • Enterprise Sales Forum
  • National Business Development Association (NBDA)
  • Association for Talent Development (ATD) - Sales Enablement Chapter
  • Chamber of Commerce Membership (Local)
  • Account-Based Marketing Leadership Council (ABLMC)
  • Sales Management Association (SMA)
  • HubSpot Certified Sales Professional

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Certified Inside Sales Professional (CISP)
  • Customer Success Manager (CSM) Certification
  • Google Ads Certification
  • Certified Protection Officer (CPO)
  • CompTIA Network+
  • Storytelling for Sales Certification by method
  • CRM Management Certification in initiative
  • Real Estate and Business Agent's License

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