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Skills

  • Anticipation of executive needs and priorities
  • Advanced MS Office Suite
  • Process improvement
  • Project organization
  • AR/AP
  • MS Office
  • Relationship development
  • Crisis Management and Adaptability
  • Team building
  • Team management

Work Experiences

  • Achieved Innovation Award for the 2022 cycle.
  • Created detailed reports on executive expenses.
  • Avoided scheduling conflicts across multiple time zones.
  • Aided executive team in maintaining financial controls.
  • Anticipated last-minute adjustments to executive travel.
  • Achieved 62% reduction in document retrieval times.
  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Created process-driven solutions for executive operations.
  • Created analytics reports.
  • Created and maintained detailed reports on executive expenses and budgeting, saving the department approximately $2 annually.

Summaries

  • Collaborative and organized professional.
  • Advanced expertise in PowerPoint presentations and data visualization, delivering impactful executive summaries and decks that enhance key meeting discussions.
  • Anticipated executive needs proactively.
  • Senior Executive Administrator with 17 years of experience who is proactive.
  • Consistently under budget.
  • Boosted internal communication efficiency by 16% %.
  • Supporting professional needs with well-organized precision is a track record.
  • Achieved 38% faster internal responses.
  • Contributed to daily operational efficiency by 72% %.
  • Proficient in the use of Power BI and initiative equipment.

Accomplishments

  • Streamlined the process for tracking and approving executive expense reports, leading to a 23% reduction in time spent on financial reconciliations.
  • Designed and implemented a new email prioritization workflow that led to a 28% increase in response efficiency across departments.
  • Reduced executive scheduling conflicts by 73% through the implementation of an automated calendar synchronization system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised and mentored 14 junior administrative team members, resulting in a 56% improvement in task completion rates and overall team productivity.
  • Organized 14 high-profile stakeholder meetings, managing preparation and follow-up tasks with precision, leading to positive client relations.
  • Proactively organized and executed 17 high-profile company strategy retreats, leading to actionable outcomes that contributed significantly to initiative.
  • Facilitated the execution of cross-departmental projects by coordinating communication, ensuring timely completion of deliverables, and reducing bottlenecks.
  • Documented and resolved framework which led to program.
  • Consistently handled multiple urgent tasks in high-pressure environments, prioritizing requests based on executive needs and ensuring timely resolution of all items.

Affiliations

  • Freemason
  • Association of Executive and Administrative Professionals (AEAP)
  • Global Executive Assistants Organization (GEAO)
  • Business Continuity Institute (BCI)
  • International Travel and Tourism Institute (ITTI)
  • Women Leading Travel & Hospitality (WLTH)
  • QuickBooks ProAdvisor HubSpot Certification
  • Women in Executive Leadership (WEL)
  • American Society of Administrative Professionals (ASAP)
  • Toastmasters

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Literacy Instructor - International Technology Training Institute
  • Certified Travel Coordinator for Corporate Executives - 2020 - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Communication Skills for Administrative Professionals Certification - initiative
  • First Aid/CPR Certified
  • Certified Legal Administrative Assistant (CLAA) - National Association of Legal Assistants
  • Certified Microsoft Outlook Specialist - Microsoft
  • Customer Service Excellence for Administrative Staff Certification - Vantage
  • Certified Business Communication Specialist - Lakeside Partners

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