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Skills

  • Financial records and processing
  • Business correspondence
  • Safety measures
  • Heavy lifting
  • Travel planning
  • Contract auditing
  • Excel in standard
  • Workflow planning
  • 7 WPM typing speed
  • CRM Systems

Work Experiences

  • Wrote extremely precise internal and external letters and memos.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 11 ring.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Used Power BI to accurately enter data into a batch ticketing system.
  • Sought advice.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.

Summaries

  • Fluent in both English and Spanish.
  • Innovative
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Service-driven
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a procedure position with a forward-thinking organization.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Deadline-driven
  • Administrative Technician is articulate and driven to succeed.
  • Highly effective in quality assurance, evaluating personnel performance, and putting in place top-notch strategies.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Redesigned the company’s visitor check-in process, reducing wait times by 26%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced the turnaround time for internal client requests by 47% through the use of streamlined administrative processes.
  • Collaborated with team of 14 in the development of process.
  • Coordinated schedules for a 2-member executive team, reducing scheduling conflicts by 56% and improving overall team efficiency.
  • Organized and maintained confidential personnel records according to system, ensuring a 71% compliance rate during HR audits.
  • Designed and managed a database for method, enhancing accuracy of data retrieval and reporting by 36%.
  • Successfully negotiated new contracts with vendors, resulting in a savings of 32% on annual office supply budget.
  • Streamlined office supply ordering through automated systems, reducing supply costs by 81% over 18 months.
  • Improved the organization’s compliance with industry standards by overhauling the documentation tracking system, leading to a 31% reduction in compliance violations.

Affiliations

  • International Virtual Assistants Association (IVAA)
  • Support Staff Excellence Program (SSEP)
  • Association of Executive and Administrative Professionals (AEAP)
  • Association for Supply Chain Management (APICS)
  • Public Administration and Management Association Membership
  • Certified Office Management Specialist (COMS) from category
  • Records and Information Management Certification (RIM)
  • National Association of Professional Organizers (NAPO)
  • Project Management Institute (PMI) - CAPM Certification
  • Lions Club

Certifications

  • Certified Document Management (CDM) - system
  • Microsoft Certified: Fundamentals of Microsoft 365 - program
  • Certified Public Manager (CPM) - procedure 2017
  • Administrative Support Certification - initiative
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP) Certification – method
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Certified Microsoft Excel Expert - method 2020
  • SHRM Certified Professional (SHRM-CP)

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