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Skills

  • Ergonomics risk assessment
  • Retail theft investigations
  • Claims frequency and severity reduction
  • Conflict resolution and mediation
  • Fleet risk management
  • Process improvement
  • Communications
  • Operational improvement
  • Vendor relations
  • Team building

Work Experiences

  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved a 66% reduction in claims severity.
  • Kept track of loss prevention operations in order to reduce shrinkage and detect theft and fraud.
  • Achieved the lowest market shrinkage and a year-over-year gain of 5% after implementing Power BI.
  • Management recognized me for providing outstanding customer service.
  • Acted as primary contact for OSHA audit preparedness.
  • Achieved a measurable reduction in workers' compensation claims by 48% %.
  • Achieved a 29% improvement in hazard identification accuracy.
  • Achieved a 21% decrease in workers' compensation claims.
  • Accomplished results by 2020.

Summaries

  • Lean certified
  • Self-assured Loss Prevention Manager with 15 years of experience in the industry.
  • Senior Loss Control Consultant with client relations and quality assurance abilities.
  • Installing new CCTV cameras throughout the premises resulted in a 3% reduction in theft.
  • Procedure and process have a proven track record.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Ability to recognize standard issues and integrate initiative solutions to achieve program.
  • Knowledge of SAP in depth, as well as workflow optimization and client relations abilities.
  • Achieved a 74% reduction in claims.
  • Achieved a 30% improvement in underwriting accuracy.

Accomplishments

  • Successfully ensured a 5-facility client met category, avoiding potential fines and decreasing compliance-related risks by 50%.
  • Advocated for and implemented root cause analysis tools to identify equipment failure contributing to safety risks, reducing downtime and related costs by 60%.
  • Developed and implemented a risk management framework that decreased operational losses by 20% over 7 quarters.
  • Coordinated cross-departmental efforts to address procedure, resulting in a comprehensive action plan that met process and lowered incident rates by 82%.
  • Standardized fleet safety protocols for Cedar Works, resulting in a 43% decrease in on-the-job vehicle accidents across 2022.
  • Improved client hazard mitigation scores by 33% through consistent inspections and leveraging data-driven safety recommendations.
  • Implemented monthly training workshops on risk management and hazard control techniques, reducing job site incidents by 21%.
  • Maximized client retention rate to 82% by providing tailored loss control insights that aligned with unique business risks for each client.
  • Utilized predictive analytics tools to forecast and mitigate high-risk incidents, reducing accident frequency by 18%.
  • Led emergency response plan development for program, achieving compliance with category and reducing emergency incidents by 20%.

Affiliations

  • Attended workshops under the auspices of the National Institute for Occupational Safety and Health (NIOSH), enhancing expertise in workplace hazard assessments.
  • Speaks regularly at the Public Risk Management Association (PRIMA) conferences on reducing losses in government contracts and operations.
  • Active participant in the Professional Risk Managers' International Association (PRMIA), focusing on risk analytics for commercial loss control.
  • Have regular collaboration sessions with members of the Cybersecurity Association of America (CSAA) to mitigate cybersecurity threats in insurance portfolios.
  • Honorary lecturer with the International Labour Organization (ILO), providing insights on global best practices for reducing workplace hazards.
  • Participated in National Safety Council (NSC) seminars on fleet safety management and transportation-related risk controls.
  • Member of the Chartered Property Casualty Underwriters (CPCU) Society, leveraging underwriting insights to reduce client loss exposures.
  • Frequent speaker at the American Conference Institute (ACI) on mitigating loss scenarios in high-risk industries and achieving better underwriting outcomes.
  • Participated in the National Fire Protection Association (NFPA) standards committee, focused on reducing fire-related risks in industrial settings.
  • Active collaborator with the Society of Industrial and Organizational Psychology (SIOP) workshops to better understand human factors leading to workplace injuries.

Certifications

  • ISO 45001 Occupational Health and Safety Management Systems Lead Auditor
  • Professional Risk Manager (PRM)
  • Advanced Workers Compensation Claims Administration Specialist Certification
  • Certified Risk Insurance Professional (CRIP), Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Microsoft Office Specialist (MOS)
  • ServSafe
  • First Aid/CPR
  • Certified Risk and Compliance Management Professional (CRCMP)

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