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Skills

  • Crisis intervention
  • Conflict de-escalation
  • Emotional well-being workshop facilitation
  • Family counseling
  • Insurance billing
  • Relationship development
  • Team building
  • Team management
  • Grief and Loss Counseling
  • Communications

Work Experiences

  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Saved money by developing functional solutions to initiative problems.
  • Identified and diagnosed learning disabilities and challenges, as well as created study guides and program aids to help students succeed in the classroom.
  • Finished procedure of project, which resulted in standard.
  • Attracted 17 attendees.
  • Wrote detailed goals and treatment plans for patients.
  • ServiceNow was delivered to customer locations by me.
  • 84% of participants reported improved coping mechanisms.
  • Conducted onsite visits to assess students' home environments.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • 82% of attendees reported improved wellness.
  • Motivating leader who has built and managed program teams in the past.
  • Accomplished professional offering 11 years of experience in crisis intervention and wellness campaign creation, with a history of reducing student crises by 19% through data-driven strategies.
  • Miscellaneous student seeking hands-on experience through an internship in cross-functional collaboration.
  • ITIL certified
  • Successful at multitasking and problem-solving with a solution-oriented mindset.
  • Communicative and team-oriented, with Salesforce expertise.
  • Planning long-term care and collaborating with other healthcare professionals have proven to be successful.
  • Program, framework, and program are all available.
  • 3 years of experience as a compassionate Clinical Psychologist in strategic planning.

Accomplishments

  • Established emergency procedures for handling student disclosures of violence, cutting response lag time by 57% and improving student safety protocols.
  • Organized training on recognizing non-verbal cues of distress for residential advisors, resulting in the detection of 34% more crisis identifiers.
  • Launched a holistic wellness program for survivors of sexual assault, raising student engagement in support services by 49% over one year.
  • Presented at 15 national conferences on trauma education, sharing best practices for responding to campus crises to strengthen community safety.
  • Facilitated week-long awareness campaigns focused on risk management and violence prevention, increasing participation by 69% year-over-year.
  • Collaborated with local law enforcement to run safety drills, ensuring student engagement and boosting campus emergency preparedness by 53%.
  • Worked with on-campus health services to implement a sexual assault awareness event, which increased student reporting by 41%.
  • Helped drive an all-campus mental health initiative that led to an 49% increase in the use of student wellness resources.
  • Collaborated with campus safety personnel to establish comprehensive emergency protocols, reducing response time by 60% during critical incidents.
  • Provided trauma-informed care to students impacted by violent incidents, coordinating holistic response efforts with medical professionals and faculty.

Affiliations

  • Involved in the Mental Health America (MHA) affiliate programs, championing mental health literacy among student populations.
  • Contributor to the Higher Education Mental Health Alliance (HEMHA) – Sharing best practices and research to improve mental health services in educational settings.
  • Active Member with the International Bullying Prevention Association (IBPA) – Focused on developing policies and counseling approaches to address bullying and harassment issues in schools.
  • Board Member of Student Counseling Center Advisory Group at framework – Collaborated on strategies to improve student emotional support programs.
  • Licensed through the National Board for Certified Counselors (NBCC) – Committing to high standards of excellence in counseling services tailored for student welfare.
  • Certified Practitioner with the Psychological First Aid Program – Ensuring preparedness during crises and leading mental health response efforts during campus emergencies.
  • Volunteer Crisis Counselor for the Crisis Text Line – Collaborating with other volunteers to provide immediate emotional support for individuals in crisis.
  • Member of the Society for Advancement of Counseling – Attending annual conferences to stay updated on new therapeutic techniques and campus safety developments.
  • Participant in annual trainings hosted by the Clery Center on maintaining compliance with the Clery Act, informing campus safety protocols to meet legal requirements.
  • Member of the International Association of Trauma Professionals (IATP) – Continually refining trauma-informed practices for counseling sessions.

Certifications

  • Culturally Competent Counseling Training - Vantage, 2017
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Campus Crisis Management - Meridian, 2017
  • Certified Domestic Violence Advocate Certification - Beacon Labs, 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Office Specialist (MOS)
  • Certification in Sexual Misconduct and Title IX Training - Beacon Labs, 2024
  • CompTIA Network+

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