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Skills

  • Communications
  • Technical analysis
  • Automation of network troubleshooting tasks
  • Compliance with industry security standards (e.g., HIPAA, PCI)
  • LAN/WAN configuration
  • Advanced router and switch configuration
  • Team management
  • Customer service
  • Firewall rule optimization
  • Network monitoring and alerting systems

Work Experiences

  • Collaborated with method customers to determine their needs and deliver framework service.
  • Collaborated with the application development team.
  • Collaborated with project teams.
  • Collaborated with the application development team to troubleshoot and optimize backend network dependencies reducing load times by 77%.
  • Answered 6 calls per two years to help customers with their questions and concerns.
  • Looked into hardware and software to figure out what was wrong with the network and how to fix it.
  • Oversaw the delivery of category project by standard team, which resulted in initiative.
  • Collaborated with project teams to migrate systems onto cloud-based platforms, reducing costs by $12 annually.
  • Collaborated with security auditors.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.

Summaries

  • Collaborated with cross-functional teams.
  • Certified Computer Network Technician.
  • Worked extensively with network monitoring and authentication packages in the past.
  • Network Technician with 2 years of experience working on large-scale networks where data security is a top priority.
  • Achieved cost reductions of $14/month.
  • Computer Network Technician is a multi-talented Computer Network Technician who is consistently rewarded for planning and operational improvements.
  • Boosted internal traffic efficiency.
  • Adaptable and resourceful technician.
  • Collaborated with security teams.
  • Adaptable and resourceful technician specializing in network performance optimization and remote VPN connectivity, improving access speeds by 30% across multiple sites.

Accomplishments

  • Installed and configured secure access layers to isolate sensitive systems from the main network, improving data privacy by 62%.
  • Key player in redesigning the data center's network architecture, achieving improved redundancy and a 19% decrease in data packet loss.
  • Documented network diagrams and procedures, streamlining the troubleshooting process and providing comprehensive user guides for 14 colleagues.
  • Developed automated scripts that tested network performance, raising time to issue identification by 49%.
  • Assisted in disaster recovery simulations, ensuring critical systems recovery within 18 hours of a failure event.
  • Tested and deployed new firmware for routers and switches, reducing vulnerability risks by 17%.
  • Collaborated with team of 15 in the development of framework.
  • Collaborated with cross-functional departments to set up secure VPN access, ensuring compliance with process across 2 locations.
  • Documented and resolved initiative which led to standard.
  • Integrated Jira for remote access, ensuring secure connectivity for 7 remote workers during critical project timelines.

Affiliations

  • SANS Institute – Graduate of Network Security Essentials
  • IBM SkillsBuild Network – Cloud Networking Training
  • Head of the Technology Department Club, Cedar Works
  • Cisco Networking Academy – Active Participant
  • EC-Council – Certified Ethical Hacker (CEH) Certified Professional
  • Rotary International
  • Lions Club
  • Society of Women Engineers
  • Information Systems Audit and Control Association (ISACA) – Engaged in Network Security Awareness Initiatives
  • Coursera – Completed Professional Certificates in Network Security

Certifications

  • Certified Internet Web Professional (CIW) Network Technology Associate
  • Aruba Certified Network Technician (ACNT)
  • Microsoft Certified: Azure Network Engineer Associate
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Fortinet Network Security Expert (NSE) Certification
  • Certified Microsoft 365 Fundamentals
  • Certified Information Systems Risk and Compliance Professional (CISRCP)
  • Google Associate Cloud Engineer

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