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Skills

  • Collaborating with local vendors and suppliers
  • Sales Forecasting and Trend Analysis
  • Sustainability initiatives in packaging
  • Stress management in high-volume sales environments
  • Working with food delivery platforms and apps
  • Customer dispute resolution and service recovery
  • Team leadership and staff training
  • Budgeting and cost-saving techniques
  • Food storage and preservation knowledge
  • Product labeling and allergen information compliance

Work Experiences

  • Collaborated with marketing teams.
  • Drove an additional $16 in sales.
  • Developed a customer feedback initiative, which resulted in a 65% improvement in service ratings within the past year.
  • Aligned the business with eco-friendly trends.
  • Achieved a perfect program during health inspections.
  • Coordinated large-scale catering orders, achieving a 57% revenue increase from corporate clients.
  • Developed a seasonal promotions calendar that increased foot traffic during key sales periods such as standard.
  • Conducted competitive analysis.
  • Enhanced customer service satisfaction levels by 77%.
  • I'm devising a rational sales strategy.

Summaries

  • Achieved a 61% reduction in food wastage.
  • Adept at sales forecasting.
  • Delivered exceptional service that fosters repeat business.
  • Achieved a 82% improvement in customer satisfaction.
  • Achieved a 79% increase in impulse buys.
  • Boosted sales by 50%.
  • Customer-focused Food Seller with 5 years of experience.
  • Created sales-driving promotions.
  • Aligned with sustainability goals.
  • Boosted customer loyalty levels by 74%.

Accomplishments

  • Initiated a customer feedback survey system that improved service delivery and increased average transaction values by 6.
  • Maintained an organized and efficient stock system, reducing food waste by 68% through optimized storage practices.
  • Reduced vendor delivery discrepancies and negotiated better payment terms, saving $8 over 6 months.
  • Recognized with Outstanding Service Award in customer service, contributing to a 82% growth in repeat business within two years.
  • Led a vendor price renegotiation initiative that resulted in a 25% decrease in purchasing costs while maintaining product quality.
  • Trained and mentored incoming team members, improving new hire productivity times by 22% within the past year.
  • Assisted in negotiating supplier contracts, securing high-demand products at up to 45% lower costs than competitors.
  • Led product trainings for new employees, improving team efficiency and knowledge of the inventory by 61%, bolstering overall sales performance.
  • Implemented cost-effective vendor agreements, resulting in a reduction of supplies costs by $3 per month.
  • Utilized CRM software to maintain detailed customer records, resulting in improved customer loyalty and repeat business growth.

Affiliations

  • Attended Annual Foodservice and Hospitality Expo, engaged with local and national trends in catering services.
  • Host of Monthly Vendor Meetups in Raleigh, fostering partnerships that encourage local and organic product sourcing.
  • Host of Local Food Club in Atlanta, promoting cross-vendor collaborations to meet customer demand for locally sourced goods.
  • Member, The Specialty Food Association, participating to grow knowledge on premium and specialty food market.
  • Graduate, Upselling and Sales Tactics Program from system, improving techniques for meeting and exceeding sales targets.
  • Food Innovation Society participant since 2024, staying current with emerging product trends and consumer preferences.
  • Completed workshops in Advanced Point of Sale Systems, hosted by Harbor & Co., focusing on improving transaction efficiency and waste reduction.
  • Certified Food Safety Manager (CFSM), accredited by standard, focusing on proper food handling and sanitation protocols.
  • Completed Diversity and Inclusion Training from framework, ensuring a welcoming environment for multicultural customer bases.
  • Member, Organic Trade Association, actively participating in workshops to better market and sell organic products.

Certifications

  • SafeMark Retail Food Safety Certification – FMI, The Food Industry Association
  • Certificate in Local Vendor Management & Sustainable Sourcing – standard
  • First Aid Certification – American Red Cross / standard
  • Food Retail Sustainability Practices Certification – method
  • Local & Organic Produce Sourcing Certification – process
  • Certified Food Protection Manager (CFPM) – Food Safety Certification
  • Managerial Food Safety Certification – Colorado
  • Global Food Safety Initiative (GFSI) Certification – metric
  • Food Safety Manager Certification (ANSI-CFP Accredited)
  • Allergen Awareness Training – category

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