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Skills

  • CCTV
  • Patient recovery improvement through care collaboration
  • Effective communication with medical teams
  • Operational improvement
  • Multilingual communication in patient care German
  • Patient rapport building and trust cultivation
  • Team building
  • Insurance billing
  • Monitoring equipment performance and maintenance
  • Junior staff training in lab techniques

Work Experiences

  • Finished process of project, which resulted in category.
  • QuickBooks was delivered to customer locations by me.
  • Was in charge of the inventory and supply ordering for the department.
  • Assisted in pediatric care.
  • Developed a reputation for punctuality and hard work.
  • Performed blood counts and other tests to ensure that transfusions were safe.
  • Assisted in pre-operative procedures for over 3 surgeries.
  • Was in charge of the standard department's operations and trained nurses in point-of-care testing procedures.
  • Ensured that all laboratory equipment was clean and in working order.
  • Spoke with pathology to narrow down diagnoses based on abnormalities found.

Summaries

  • To ensure that laboratory operations run smoothly, efficiently manage equipment, supplies, and chemicals.
  • Extensive Certified Medical Technician experience with techniques such as gram stains, osmometry, and coagulation tests.
  • Achieved a 83% increase in recovery rates.
  • Awarded President's Club for excellence in medication management.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Knowledge of Tableau in depth, as well as data analysis and quality assurance abilities.
  • Looking forward to taking on a new challenge with a successful team.
  • Accomplished Medical Technician with a proven 48% success rate in phlebotomy, ensuring comfortable patient experiences and minimizing repeat procedures.
  • Awarded Employee of the Year for excellence in medication management and patient satisfaction, consistently demonstrating outstanding attention to detail and commitment to patient wellbeing.
  • Strong technical skills and experience in vendor management.

Accomplishments

  • Designed and implemented patient throughput strategies that reduced overall length of stay by 77% per patient.
  • Detected medication allergies or adverse interactions during patient assessments, decreasing potential adverse reactions by 24%.
  • Regularly updated patient data and progress reports through Power BI, improving care coordination across departments.
  • Conducted patient assessments and triaged 17 patients daily, resulting in a 55% average reduction in ER waiting times.
  • Minimized medication administration errors by ensuring double-verification processes, reducing incidents by 68% over 18 months.
  • Administered vaccines to 10 patients within Raleigh and tracked records, contributing to a 16% immunization increase.
  • Trained incoming medical staff on proper specimen collection processes, improving lab testing efficiency by 62%.
  • Managed accurate patient records in compliance with HIPAA, leading to 79% improved response times for patient queries.
  • Contributed to 2024 rollout of a new electronic health record (EHR) system, reducing charting errors by 73%.
  • Completed emergency certifications such as OSHA to enhance rapid response capabilities and improve trauma patient outcomes by 51%.

Affiliations

  • Active Participant, World Health Organization (WHO) Health Worker Safety Initiatives, 2024
  • Member, American Association of Medical Assistants (AAMA), metric
  • Member, Institute for Safe Medication Practices (ISMP), 2024 – Present
  • Certified Medication Aide (CMA), National Council of State Boards of Nursing (NCSBN), 2020 - 2021
  • Participant, Certified Medical Technicians Annual Conference, 2015
  • Affiliate, National Association of Health Care Assistants (NAHCA), 2017 - Present
  • Certifying Membership, American Association of Bioanalysts (AAB), 2020 - Present
  • Continuing Education, Compliance Guidelines in Healthcare, Northwind, 2020
  • Volunteer Trainer, Medical Technicians Without Borders, 2023 - 2016
  • Continuing Education Participant, American Institute of Healthcare Compliance (AIHC), 2015 - Present

Certifications

  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Crisis Prevention and Intervention Certification (CPI) - Crisis Prevention Institute
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association
  • Health IT Certification (CPHIT) – Summit Group
  • Infection Control Certification (CIC) - Certification Board of Infection Control and Epidemiology
  • Patient Care Technician (CPCT/A) – Vantage
  • Certified Medical Administrative Assistant (CMAA) - Lakeside Partners
  • Medical Device Reprocessing Certification - Northwind

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