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Skills

  • Time management in high-volume environments
  • Data Analysis & Reporting
  • Proficiency in category
  • Freight & Cargo Insurance Negotiation
  • Knowledge of Free Trade Agreements
  • Operational process improvement
  • Harmonized Tariff Schedule (HTS) classification
  • Team Leadership & Training
  • Supply Chain Coordination
  • Customs Broker Relationship Building

Work Experiences

  • Communicated proactively with suppliers.
  • Expedite and route incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, as well as shipping docks.
  • Conducted monthly logistics performance reviews for all key suppliers, consistently exceeding departmental cost-saving goals by 17.
  • Coordinated with customs brokers and freight forwarders.
  • Conducted post-shipment surveys.
  • Developed and implemented an import process flowchart to improve cross-departmental communication, decreasing email traffic by 81%.
  • Decreased email traffic by 63%.
  • Audited incoming shipping documentation for accuracy.
  • Developed strong working relationships with clients, achieving a 39% client satisfaction rating in post-shipment surveys.
  • Collaborated closely with customs authorities to ensure regulatory compliance, reducing fines by $2 annually.

Summaries

  • Driven team productivity up by 76%.
  • Adept at rerouting shipments during adverse weather.
  • Achieved a spotless audit history.
  • Achieved a 52% reduction in manual errors.
  • Coordinated the end-to-end import process.
  • Achieved savings of $13 in import duties.
  • Achieved cost reductions of $3 annually.
  • Coordinated delivery schedules proactively.
  • Achieved 48% alignment between physical and system records.
  • Applied knowledge of customs clearance and HTS classification.

Accomplishments

  • Coordinated cargo movement with freight forwarders, consistently meeting project timelines and reducing average shipping costs by 76% per year.
  • Realigned vendor communication workflows, enabling a 17% increase in on-time delivery performance for inbound shipments during initiative.
  • Utilized strong intercultural communication skills to foster better relationships with overseas manufacturers, leading to 74% higher satisfaction ratings.
  • Reduced demurrage fees by 9 per month through proactive communication with port authorities and timely retrieval of shipments.
  • Maintained compliance with all international trade agreements and ensured adherence to customs regulations, resulting in method violations during two years.
  • Collaborated directly with suppliers in Raleigh to resolve inventory discrepancies, leading to a 24% improvement in order accuracy.
  • Implemented a freight cost allocation strategy that accurately distributed expenses across departments, improving budget forecasting accuracy.
  • Created and presented detailed import process reports to upper management, showcasing cost reductions of 13 over two years.
  • Optimized warehouse space utilization by improving stock management processes, reducing storage costs by 3.
  • Led team in preparing compliance reports for customs audits, achieving a 74% reduction in audit penalties for the company.

Affiliations

  • Coordinator, Lakeside Partners's Compliance Taskforce - Collaborated with legal and customs teams to align import operations with compliance standards.
  • Member, Women in International Trade (WIIT) - Actively contributed to discussions on diversifying and improving international trade policies.
  • Supply Chain Risk Management Certification - Recognized for implementing risk mitigation strategies in high-volume import environments.
  • Organizer, Weekly Import KPI Review Meetings - Ensured continuous improvement by tracking performance against key import metrics.
  • Lean Six Sigma Green Belt - Contributed to process improvement initiatives in import logistics operations to enhance efficiency.
  • Certified Customs Specialist (CCS) - Ongoing certification to stay up-to-date with U.S. import regulations and policies.
  • Board Member, Local Import/Export Professionals Society - Helped organize community events linking regulatory bodies and supply chain experts.
  • Member, International Warehouse Logistics Association (IWLA) - Attended workshops focusing on improving warehousing efficiency for inbound goods.
  • Associate Member, Airforwarders Association - Engaged with the air freight community to refine import operations.
  • ISO 9001:2015 Lead Auditor Certification - Certified to audit and implement quality management systems in import/export operations.

Certifications

  • Certified Supply Chain Professional (CSCP) – APICS
  • Freight Broker License – standard
  • International Traffic in Arms Regulations (ITAR) Certification - Harbor & Co.
  • Import Compliance Awareness Program Certificate - Boston
  • NAFTA Import Compliance Certificate - Vantage
  • Certified Logistics and Supply Chain Manager (CLSCM) - Brightline
  • Certificate in International Freight Forwarding - Meridian
  • Trade and Customs Law Practitioner Certificate - Vantage
  • Certified Global Business Professional (CGBP) - Northwind
  • Transportation Worker Identification Credential (TWIC) – Portland

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