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Skills

  • Fluid adjustments
  • Time management and prioritization
  • Auto and engine repair
  • Inspection procedures
  • Engine rebuilds
  • Regulatory compliance
  • Relationship development
  • Method equipment
  • Emissions control systems expertise
  • Computerized engine diagnostics

Work Experiences

  • Checked all of the vehicle's systems for functionality and defects.
  • Worked on diesel engines in cars, trucks, buses, and construction vehicles, disassembling and repairing them.
  • Had an excellent attendance record and was always on time for work.
  • Achieved results within 7 months.
  • Achieved record levels of diesel engine performance metrics in 2019, delivering the highest engine uptime rates in company history.
  • Investigated and diagnosed brake, steering, and transmission issues.
  • Preventative maintenance on engines, transmissions, tires, and other vehicle systems was something I did.
  • Answered 7 calls per 18 months to help customers with their questions and concerns.
  • Created standard operating procedures for diesel repairs.
  • Adapted maintenance strategies for a new QuickBooks fleet.

Summaries

  • Achieved results within three years.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Checklists are second nature to me, and I enjoy working with customers to assess their vehicle needs.
  • Compliance monitoring for fleet adherence.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Certified in CPA, bringing expert knowledge of emissions control systems and compliance monitoring to ensure fleet adherence to environmental regulations and state mandates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with vendors.

Accomplishments

  • Launched a new battery testing initiative, reducing on-road battery failures by 40%.
  • Collaborated with team of 6 in the development of procedure.
  • Led diagnostic efforts for complex DF (diesel exhaust fluid) system failures, improving system reliability by 42%.
  • Achieved PMP to improve adherence to industry standards and increase the department’s technical capabilities.
  • Implemented predictive maintenance technology, extending engine lifespans by 75%.
  • Worked alongside suppliers to analyze component defects and implement quality improvements, reducing part failures by 78% over 13 years.
  • Managed a team of 7 technicians, increasing on-time job completion by 57%.
  • Collaborated with fleet managers to ensure compliance with local and federal safety regulations, achieving method ahead of schedule.
  • Implemented electronic record-keeping for vehicle service history, leading to a 57% improvement in service documentation accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Council of Nurses
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Toastmasters
  • American Medical Informatics Association
  • Society of Women Engineers
  • Truck Maintenance Council (TMC)
  • Automotive Aftermarket Industry Association (AAIA) - Active Member
  • Engine Manufacturers Association (EMA) - Expert Panel Member
  • Military Veterans in Transit-Diesel Mechanics (MVTM) - Advisor

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Mobile Air Conditioning Society (MACS) Certification
  • ASE Certification - T2 Diesel Engines
  • Commercial Driver’s License (CDL) with Class A or B Endorsement
  • Google Certified Professional Cloud Architect
  • Brake Inspector/Technician Certification Cedar Works
  • Cisco Certified Network Associate (CCNA)
  • DOT Compliance Certification for Truck Drivers and Fleet Managers
  • Heavy Duty Alignment Technician Certification
  • EPA Section 608 Technician Certification

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