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Skills

  • Performance improvement
  • Customer-focused merchandising
  • Customer service
  • Adaptive response to fluctuating inventory needs
  • Data entry for stock management
  • Product restocking
  • Cycle count execution
  • Customer relationships
  • Operational improvement
  • Equipment monitoring

Work Experiences

  • Assisted with sorting and shelving new product lines.
  • Collaborated in pre-stock meetings.
  • Analyzed customer purchasing trends.
  • Collaborated with merchandisers and managers.
  • Accurately recorded stock movements.
  • Took all of the boxes and trash off the sales floor and processed it through compactors.
  • Alerted the procurement team.
  • Unboxed the product and organized it on the shelves using the layout and planogram guidelines.
  • Anticipated stock shortages.
  • Collaborated with team for overnight stock replenishment.

Summaries

  • Trained in customer service, multitasking, and high-volume work.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Strengths in risk assessment and stakeholder engagement backed up by Customer Service training.
  • Dedicated to learning, growing, and succeeding in Customer Service.
  • Lifts 7 pounds while operating program and initiative equipment, relying on strong safety and equipment knowledge.
  • Multilingual individual with a team-oriented personality and the ability to handle a variety of tasks, including shipments and customer payments.
  • Adept at working in high-speed environments while safeguarding employee and customer safety. Played a key role in achieving 4 consecutive injury-free shifts during stock unloading and shelf restocking operations.
  • Physically fit Overnight Stocker with 17 years of inventory management experience.
  • Achieved 47% accuracy in stock placement.
  • A focused and detail-oriented Overnight Stock Clerk experienced in reducing stock replenishment time by 82%. Contributed to store success through expert stock handling and meticulous inventory control.

Accomplishments

  • Implemented FIFO (First In, First Out) stocking strategy, reducing product expiration-related shrink by $8.
  • Created and maintained a clean and efficient stockroom, reducing retrieval time for backstock items by 21% minutes.
  • Collaborated with store management to develop an efficient overnight stock plan, reducing restock lead times by 16 hours per week.
  • Cross-trained colleagues in the operation of pallet jacks, improving the daily offloading process by 53%.
  • Ensured proper stocking and labeled pricing across all aisles according to company standards, resulting in a measurable improvement of customer satisfaction ratings.
  • Contributed to overall store operations by handling overnight stock tasks, reducing discrepancies during morning sales audits by 32%.
  • Documented and resolved method which led to system.
  • Supported barcode scanning and entry of inventory records with 100% accuracy using SAP, ensuring error-free databases.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of process.

Affiliations

  • Jaycees
  • Certified Forklift Operator Accreditation - 2022
  • Institute of Packaging Professionals (IoPP)
  • Society of Inventory Managers (SIM) - Affiliated 2023
  • Warehouse Education and Research Council (WERC)
  • National Association for Stock Car Auto Racing (NASCAR®) Pit Crew Challenges
  • International Association of Department Stores
  • Association for Supply Chain Management (APICS) - Certified in OSHA
  • Project Management Institute
  • Professional Retail Store Maintenance Association (PRSM)

Certifications

  • Salesforce
  • Certified Warehouse Operations Professional
  • Certificate in Automated Warehouse Systems Meridian
  • Qualification in Industrial Truck Maintenance
  • Certified Lean Inventory Management Professional
  • Certified Food Safety Manager framework
  • Certified Production and Inventory Management (CPIM) by APICS
  • Forklift Safety and Awareness Training Cedar Works
  • OSHA 30-Hour General Industry Safety Certification
  • Professional Certificate in Warehouse Management Summit Group

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