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Skills

  • After-hours emergency maintenance coordination
  • Strong verbal communication
  • Skilled in Salesforce
  • Cross-functional team leadership
  • Pricing tool development
  • Continuous improvement in facility processes
  • Food preparation
  • Conflict resolution
  • Extremely organized
  • Project management

Work Experiences

  • Coordinated office move of 14 employees.
  • Coordinated office move of 9 employees across Seattle, ensuring minimal disruption to operations by developing a detailed relocation plan.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Coordinated HVAC system upgrades.
  • Added 10 square feet of office space.
  • Completed 10 employees' bi-weekly payroll.
  • Achieved a 63% decrease in unplanned downtime.
  • Decreased unauthorized access incidents by 56%.
  • Achieved a 57% drop in reported workplace injuries.
  • Effectively managed costs and billing, as well as financial discrepancies, by using standard software to organize account information.

Summaries

  • Process are well-understood.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Delivered on-time build-outs.
  • Decreased processing times.
  • Dynamic Facilities Administrator with 10 years of experience.
  • Decreased response times to critical issues after hours.
  • Designed comprehensive reconfigurations for 10 departments.
  • Achieved a $3 decrease in disposal costs.
  • Drove tangible gains toward corporate sustainability goals.
  • Detail-oriented Facilities Administrator with over 3 years of experience in facilities management, including reducing operational downtime by 28% annually through strategic maintenance programs.

Accomplishments

  • Recommended
  • Implemented training programs for the facilities staff on safety, significantly reducing the number of workplace accidents by 43% in 2017.
  • Developed and executed a facility-wide preventive maintenance program, cutting unscheduled equipment downtime by 78%.
  • Created a facilities inspection checklist used to proactively address maintenance issues, slashing incident reports by 26%.
  • Integrated
  • Researched
  • Marketing: Implemented marketing strategies which resulted in framework growth of customer base.
  • Ensured compliance with process through regular audits and staff training, resulting in initiative/5 safety violations after inspection.
  • Implemented a green building initiative within category, achieving Six Sigma and reducing carbon footprint by 41%.
  • Created

Affiliations

  • Participated in American Public Works Association (APWA) workshops to improve infrastructural planning and maintenance within public sector facilities.
  • Involvement in the International Fire Marshals Association (IFMA) to lead fire inspection and safety-alignment initiatives in facilities management.
  • Member of the Association for Physical Plant Administrators (APPA) to understand campus facility management standards and procedures.
  • Certified Energy Manager (CEM) through the Association of Energy Engineers (AEE) for expertise in energy management and sustainability in facility operations.
  • Involved in the Facility Management Executives International (FMX) organization to benchmark performance metrics and optimize resource allocation.
  • Attended Federal Facilities Council (FFC) workshops for insights on how to collaborate with government stakeholders to improve facility operations.
  • Member of the International Facility Management Association (IFMA) since 2024, leveraging industry resources for best practices in facility planning and maintenance.
  • Member of the National Facilities Management & Technology (NFMT) organization, staying updated on the latest asset management technologies.
  • Member of the National Fire Protection Association (NFPA), contributing to fire safety compliance in facility operations.
  • Completed the Project Management Institute's (PMI) Project Management Professional (PMP) certification to streamline project execution strategies in facility administration.

Certifications

  • Certified Indoor Air Quality Manager (CIAQM) - National Environmental Balancing Bureau (NEBB)
  • Electrical Safety Certification - National Fire Protection Association (NFPA)
  • HVAC Excellence Certification – HVAC Excellence
  • Certified Construction Manager (CCM) – system
  • Certified Lighting Efficiency Professional (CLEP) - AEE
  • Waste Management Facility Operator Certification – (Name of Provider)
  • Associate of Applied Science in Facilities Management – (University Name)
  • Space Planning and Utilization Certification – IFMA
  • Building Automation Systems (BAS) Specialist Certification – (Name of Provider)
  • Certified Energy Manager (CEM) – Association of Energy Engineers (AEE)

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