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Skills

  • Communications
  • Relationship development
  • Data accuracy improvement initiatives
  • Multi-line phone proficiency
  • Sage 50 US
  • Presentation creation
  • Client relationship management
  • Cross-departmental Workflow Optimization
  • Mail handling
  • Business Administration

Work Experiences

  • Conducted proactive follow-ups.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including data analysis and project management.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.
  • Assisted in the preparation of internal communications.
  • Planned, scheduled, and organized business and social events, as well as meeting and travel calendars.
  • Cut down office supply costs by 76%.
  • Coordinated an event attended by 5 participants.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Achieved a 66% accuracy rate.
  • Assisted in the preparation and distribution of internal communications, ensuring team members were consistently informed and engaged.

Summaries

  • Accomplished Personal Administrator with a proven history in organizing high-exposure corporate events, consistently delivering below-budget and exceeding expectations.
  • Within Miscellaneous, senior Personal Administrator and outstanding performer in team leadership and stakeholder engagement.
  • Achieved zero operational downtime.
  • Analytical administrative professional.
  • Offering a 2 background as well as exceptional cross-functional collaboration and process improvement abilities.
  • Accomplished Personal Administrator.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Microsoft Excel and QuickBooks are two of my strongest skills.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Personal Administrator is a multi-talented Personal Administrator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Successfully managed office supply inventory, cutting restocking costs by 10 over system through strategic vendor negotiations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented payroll automation using initiative, decreasing processing time by 20% and allowing team to meet payroll deadlines ahead of schedule.
  • Led employee onboarding for 10 individuals, streamlining processes and decreasing time-to-start by 16 days.
  • Collaborated on a cross-functional team to enhance digital filing systems using Jira, resulting in a 19% reduction of lost documentation and streamlined audit procedures.
  • Scheduled travel for 10 employees to Columbus, arranging budget-friendly yet high-quality accommodations and transportation while reducing costs by 43%.
  • Prepared employee performance reports for department heads, contributing to annual reviews that led to a 56% increase in staff retention.
  • Processed monthly expense reports for marketing, ensuring all errors were resolved before submission and payments were processed on time.
  • Coordinated remote work initiatives during 2020 pandemic, which resulted in uninterrupted workflow and 43% employee satisfaction documented in post-initiative surveys.
  • Created and distributed monthly departmental reports, offering insights that increased resource allocation efficiency by 60%.

Affiliations

  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Administrative Professionals Conference (APC) Attendee
  • International Customer Service Association (ICSA)
  • National Business Education Association (NBEA)
  • Chartered Institute of Personnel and Development (CIPD)
  • Association for Supply Chain Management (APICS)
  • Certified Meeting Professional (CMP)
  • Certified Administrative Professional (CAP) Certification
  • National Association of Social Workers

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Information Systems Auditor (CISA)
  • Certificate in Ethical Corporate Administration
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Advanced Certificate in Office Management
  • Executive Assistant Certification from Ironclad Systems
  • CompTIA Security+

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