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Skills

  • Results-oriented
  • Weekly Payroll
  • Accounts payable/receivable
  • Positive learning process
  • Operational improvement
  • Team management
  • Excellent communication
  • Proficiency in strategic planning
  • Psychosocial Needs Assessment
  • Supervision

Work Experiences

  • Achieved results within two years.
  • Collaborated with category customers to determine their needs and deliver program service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Looked for industry trends on social media and through online sources.
  • Administered psychotropic medications under the direction of a licensed psychiatrist, ensuring proper dosage and patient compliance through education.
  • Entered data into the SAP system, including payments, account information, and call logs.
  • Assisted in medication reviews.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Double-checked the data's accuracy and integrity.

Summaries

  • Adept in therapeutic technique refinement.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Accomplished in training peers on new mental health diagnostic methods and software, streamlining facility operations and improving patient outcomes.
  • Achieved 41% participant satisfaction.
  • Collaborated with clinical psychologists.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Knowledgable in a variety of design and testing methodologies.
  • Background in severe mental illness monitoring.
  • 16 years of experience in behavioral observation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Coordinated between healthcare providers and patient families, reducing patient discharge processing times by 50%.
  • Maintained compliance with all facility safety protocols, minimizing incidents of noncompliance by 36%.
  • Co-facilitated psychoeducational groups on coping strategies, leading to a 55% reduction in patient anxiety levels.
  • Resolved product issue through consumer testing.
  • Facilitated daily therapeutic activities, such as art therapy and mindfulness, increasing patient engagement by 65%.
  • Utilized Workday to collect and analyze patient data, improving clinical decision-making accuracy by 53%.
  • Collaborated with team of 6 in the development of standard.
  • Conducted daily patient rounds and reported critical observations to senior medical staff, leading to standard.
  • Collaborated with a multidisciplinary team to implement a new electronic health record (EHR) system, improving patient data accessibility by 49%.
  • Documented and resolved metric which led to framework.

Affiliations

  • American Medical Informatics Association
  • Member of the Association for Nonverbal Communication and Clinical Practice (ANCCP), focused on patient interaction methods
  • National Association for Behavioral Healthcare (NABH) - Member since 2021
  • American Association of Psychiatric Technicians - Certified Member, Level 9
  • Project Management Institute
  • Society of Human Resource Management
  • National Association of Social Workers
  • Freemason
  • Society of Women Engineers
  • International Nurse Coach Association (INCA) - Certified Nurse Coach with Specialization in Mental Health

Certifications

  • First Aid/CPR Certified
  • Certified Care Planning Professional (CCPP), licensed by Cedar Works
  • Association for Project Management (APM)
  • Applied Behavioral Analysis (ABA) Therapist Certification, issued by Oregon
  • Certified in Applied Suicide Intervention Skills Training (ASIST), issued by Vantage
  • Certified Case Manager (CCM), conferred by the Commission for Case Manager Certification (CCMC)
  • HIPAA Compliance Certification, awarded by procedure
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Crisis Prevention and Intervention Certification (CPI), accredited by Vantage

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