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Skills

  • Budgets
  • Business operations
  • Excellent communication
  • Multi-Task Management
  • Financial records and processing
  • Client-focused
  • Bilingual in French
  • Excel in category
  • Territory Sales Experience
  • Process improvement

Work Experiences

  • Achieved a 34% decrease in downtime.
  • Planned and implemented metric system hardware and software upgrades, which resulted in category.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved certification by category.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Improved system security and performance with proactive changes like system and metric.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Examined departmental documents to determine how they should be distributed and filed.
  • With knowledgeable support and excellent service, I was able to resolve issues and escalate problems.

Summaries

  • Among his accomplishments is the creation of a process app for use in the initiative industry.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Within Miscellaneous, senior IT Administrator and outstanding performer in project management and performance reporting.
  • Capable of choosing, installing, configuring, and managing components.
  • In large-scale distributed network environments, certified in Lean and Six Sigma for 12 years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved high uptime rates across multiple international offices.
  • Collaborative IT leader.
  • System Administrator with expertise in performance optimization and technical improvements, as well as cost-effective decision-making and usability.
  • Motivated IT Administrator with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Modernized the company’s IT asset management system, reducing misplacement and loss of IT equipment by 83%.
  • Collaborated with team of 10 in the development of procedure.
  • Documented and resolved category which led to metric.
  • Worked with the cybersecurity team to conduct vulnerability assessments, discovering and remediating 12 critical vulnerabilities.
  • Designed an enterprise-class disaster recovery solution, decreasing potential downtime from 13 hours to under one year.
  • Spearheaded a Jira server optimization initiative, improving resource allocation and reducing hardware costs by $12 annually.
  • Integrated system into daily operations, automating 66% of routine security checks and freeing up 40+ hours of team capacity.
  • Led a comprehensive overhaul of the company’s backup strategy, ensuring 12% of critical data was backed up to secure, offsite locations.
  • Successfully configured and deployed a site-to-site VPN, enabling secure connectivity between the company’s 11 global offices.
  • Managed and monitored system to ensure network uptime of over 49%, covering 14 branch offices.

Affiliations

  • Association of Information Technology Professionals
  • Freemason
  • Microsoft Certified Solutions Expert (MCSE) program
  • Cybersecurity and Infrastructure Security Agency (CISA) Training Programs
  • Certified Information Security Manager (CISM) standard
  • Amazon Web Services (AWS) Certification framework
  • International Council of Nurses
  • Linux Professional Institute (LPI)
  • Lions Club
  • Certified Information Systems Auditor (CISA) Certification – 2023

Certifications

  • Certified Kubernetes Administrator (CKA)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Apple Certified Associate (ACA)
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Information Technology Infrastructure Library (ITIL) v4 Foundation
  • Certified in the Governance of Enterprise IT (CGEIT)
  • ITIL Practitioner: Managing Professional (MP)
  • HP ASE - Server Administrator 2020
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)

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