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Skills

  • Budgets
  • Nightly Janitorial Service Leadership
  • Customer satisfaction strategies
  • Relationship development
  • Inventory management systems
  • Attention to Detail in Cleaning
  • Team management
  • Lawn mowing
  • Experience with Salesforce Cleaning Tools
  • Guest Room Sanitation Standards

Work Experiences

  • Assisted in pest prevention efforts.
  • Hand-washed and sanitized dirty dishes as well as using the dishwasher.
  • Awarded Outstanding Service Award for maintaining hygiene standards.
  • Achieved a 72% increase in workplace hygiene compliance.
  • Achieved this over several months.
  • Completed projects ahead of schedule by 15 days.
  • Lifted supplies, equipment, and heavy furniture with hand trucks or by hand.
  • Completed scheduled tasks such as vacuuming, dusting, and garbage removal while adjusting work priorities based on client feedback.
  • Addressed special deep-cleaning requests.
  • Applied floor waxing and buffing techniques.

Summaries

  • Completes tasks with zeal and offers skills in budget management and strategic planning.
  • With diligence, manage all cleaning tasks, including floors, bathrooms, trash removal, and windows.
  • Adjusted cleaning priorities for special requests.
  • Clear understanding of budget management and strategic planning as well as budget management training.
  • Achieved a 60% customer satisfaction rate.
  • Ability to keep spaces tidy, clean, and sanitized for maximum safety, comfort, and professionalism.
  • Accomplished Cleaning Associate with experience in maintaining large office buildings, ensuring 7 sq. Ft. Of space remains spotless and fully disinfected each day.
  • Achieved consistent positive client feedback.
  • Dedicated Cleaning Associate who is responsible for the cleanliness and upkeep of various facilities and rooms in category and metric facilities.
  • Achieved a 24% reduction in workplace accidents.

Accomplishments

  • Trained a team of 11 new hires in standardized cleaning protocols, leading to 64% improvement in efficiency and compliance.
  • Disinfected medical facilities to Scrum Master standards, leading to an 66% decrease in infection rates during inspections.
  • Trained staff on effective disinfectant use, reducing time spent cleaning areas by 68% without sacrificing sanitation quality.
  • Created detailed reports on cleaning compliance for management, highlighting better implementation of sanitation protocols following regular audits.
  • Completed pre-construction and post-construction cleaning for procedure, delivering the space 8 days ahead of schedule to improve client satisfaction.
  • Devised and implemented spill response procedures that brought down cleanup time by 22% across framework.
  • Resolved product issue through consumer testing.
  • Assisted in 36% decrease in customer complaints related to restroom cleanliness through diligent cleaning practices and responsive upkeep.
  • Assisted in the deep cleaning of office spaces without disrupting daily business operations, reducing downtime by 12%.
  • Collaborated with management to redesign daily cleaning operations for Denver, boosting overall cleanliness and client satisfaction ratings by 58%.

Affiliations

  • Certified Building Service Executive (CBSE) through BSCAI
  • National Association of Social Workers
  • National Sanitation Foundation (NSF) Certified Compliance Specialist
  • National Air Duct Cleaners Association (NADCA) Member
  • Cleaning Management Institute (CMI) Certified Member
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • International Facility Management Association (IFMA)
  • International Green Industry Hall of Fame (IGIHOF) Nominee

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Eco-Friendly Cleaning Practices Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • CompTIA Network+
  • Advanced Floor Care Techniques Certification
  • Inventory and Supply Management Certification for Janitors
  • Workplace Hazardous Materials Information System (WHMIS) Certification
  • Electrical Safety & Lockout/Tagout Training - OSHA

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