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Skills

  • Patient care
  • Employee training
  • Critical infrastructure protection
  • Project organization
  • Funding procurement
  • Process equipment
  • Disaster planning
  • Customer service
  • Budget Management for Emergency Funds
  • Incident command system (ICS)

Work Experiences

  • Built partnerships with NGOs and local government.
  • Transported Power BI to one year customer locations.
  • Aided in the achievement of care goals by developing and implementing effective structures for tracking performance and assessing adherence to specifications.
  • Achieved a 56% decrease in response time.
  • Built partnerships with NGOs and local government to initiate disaster recovery plans more effectively, reducing post-disaster delays by 54% over initiative.
  • Decreased activation delays by 47%.
  • Coordinated cross-training opportunities for 4 personnel across emergency services, increasing workforce versatility and slashing staffing shortages by 41% during emergency deployments.
  • Communicated real-time alerts to over 12 residents.
  • Had an excellent attendance record and was always on time for work.
  • Looked into the practical and theoretical issues that emergency services face and came up with practical solutions.

Summaries

  • Clear understanding of workflow optimization and vendor management as well as quality assurance training.
  • Addressed key vulnerabilities throughout Austin.
  • Avoided $4 in potential fines.
  • Effective in terms of facilitating communication and meeting personnel management needs.
  • Emergency Management Coordinator is a multi-talented Emergency Management Coordinator who is consistently rewarded for planning and operational improvements.
  • Contributed to emergency planning efforts.
  • Created resource-sharing agreements.
  • Committed to public safety.
  • Certified in ITIL, enabling advanced emergency management techniques that directly enhanced emergency response plans for metric situations. Recognized for forward-thinking approaches to disaster preparedness.
  • Adept at managing interdisciplinary emergency response teams.

Accomplishments

  • Maximized resource allocation for category by constructing contingency models, reducing costs by 62% and minimizing service disruptions.
  • Established a new cross-functional emergency team within Ironclad Systems, reducing response times by 50% during critical incidents.
  • Reduced emergency evacuation times by 81% through production of updated protocols and implementing new technologies, such as contactless check-ins during drills.
  • Led post-disaster damage assessments that informed policy improvements, reducing financial loss by $11 in future similar events.
  • Created after-action reports and debriefs following every emergency drill, using data to improve future response operations and decrease error margins by 54%.
  • Directed 15-person response team to mitigate impacts of a system, ensuring program.
  • Collaborated with team of 17 in the development of procedure.
  • Successfully managed emergency resources across the Pacific Northwest for metric, prioritizing critical assets and ensuring 17% of mission-critical functions remained operational.
  • Facilitated public-private resource agreements, improving the response time by 72% during multi-jurisdictional emergencies at Summit Group.
  • Revamped organization-wide drills by including stakeholder input, resulting in a 76% boost in participation and heightened readiness across multiple business units.

Affiliations

  • International Association of Administrative Professionals
  • Institute for Capacity Development: Emergency Management and Resilience
  • United States Search and Rescue Task Force (USSARTF)
  • Community Emergency Response Team (CERT) volunteer
  • Professional Member of Crisis Management Society
  • National Institute for Occupational Safety and Health (NIOSH)
  • American Marketing Association
  • FEMA Emergency Management Institute Alumni Association
  • Temporary National Emergency Management Advanced Academy (FEMA)
  • Federal Emergency Management Agency (FEMA) Certification Program

Certifications

  • Certified Public Safety Communication Officer (CPSCO) – APCO International
  • National Infrastructure Protection Plan (NIPP) Key Sector-Specific Plan Certification – DHS
  • ServSafe
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Professional Development Series (PDS) – FEMA Emergency Management Institute
  • Certified Business Continuity Professional (CBCP) - system
  • Search and Rescue Certification – Ohio
  • Advanced Professional Series (APS) – FEMA Emergency Management Institute

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