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Skills

  • Stakeholder relationship management
  • Process improvement
  • Change Management
  • Team building
  • Accounting familiarity
  • Appointment setting
  • Cloud Infrastructure Migration
  • Delegation and task oversight
  • Business Administration
  • Organization

Work Experiences

  • Chaired a committee to improve internal communications.
  • Analyzed productivity metrics.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Planned, scheduled, and organized business and social events, as well as meeting and travel calendars.
  • Collaborated with Phoenix-based team.
  • Achieved approval of 3 high-impact initiatives.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Achieved a 49% improvement in employee satisfaction scores.

Summaries

  • A strategic leader with exemplary time management skills.
  • Accomplished Deputy Staff with a passion for performance metrics analysis, reducing weekly project status meetings by 50% through a new reporting system.
  • Deputy Staff is a multi-talented Deputy Staff who is consistently rewarded for planning and operational improvements.
  • Achieved a 43% improvement in resource efficiency.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Within Miscellaneous, senior Deputy Staff and outstanding performer in workflow optimization and process improvement.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Achieved 30% gains in response times.
  • Achieved a 54% improvement in workflow.
  • For category business objectives, outgoing and efficient Deputy Staff versed in data analysis.

Accomplishments

  • Facilitated cross-departmental initiatives that led to $12 cost savings, presented and approved by the executive leadership team.
  • Advised senior executives on process improvements, leading to a 69% reduction in operational bottlenecks over a two years.
  • Drafted and presented performance-enhancement plans, raising the team's annual average target attainment to 68%.
  • Designed a workflow optimization framework that improved operational efficiency by 76%, recognized by senior management in 2024.
  • Orchestrated the integration of cross-functional teams to achieve program goals, delivering results 68% ahead of schedule.
  • Enhanced communication protocols between departments, improving collaboration and reducing project completion times by 79%.
  • Piloted a continuous improvement initiative across departments, accelerating operational efficiency by 84% within one year.
  • Built and maintained dashboard solutions for tracking KPIs, enabling better real-time monitoring and cutting down reporting concerns by 52%.
  • Coordinated performance review cycles, ensuring timely feedback for 14 employees, improving overall team productivity by 35%.
  • Streamlined operational procedures, yielding a 83% reduction in incident reports and a $15 saving annually.

Affiliations

  • Certified Administrative Professional (CAP) Association
  • Project Management Institute (PMI) method
  • International Association of Administrative Professionals (IAAP)
  • Women's Leadership Exchange (WLE)
  • International Association of Administrative Professionals
  • Executive Management and Leadership Program Alumni Association (MLPA)
  • Administrative Professionals Conference Attendee 2017
  • American Marketing Association
  • Association for Talent Development (ATD) - standard
  • National Association of Professional Services (NAPS)

Certifications

  • Certified in Governance, Risk, and Compliance (CGRC)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Certified Government Financial Manager (CGFM)
  • Certified Executive Assistant by Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Black Belt (LSSBB)
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Change Management Practitioner Certification

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