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Skills

  • Customer service
  • Business Administration
  • Business operations
  • Interdepartmental collaboration
  • Mail handling
  • Sorting and labeling
  • Budgets
  • Project organization
  • Vendor management
  • Problem resolution

Work Experiences

  • Created a standardized communication protocol that reduced inter-team miscommunication by 24% over 13 months.
  • Planned, scheduled, and organized business and social events, as well as meeting and travel calendars.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Achieved $13 in cost reductions.
  • Collaborated with HR to develop a mentorship program for junior staff, improving skill development and retention by 47%.
  • Created time sheets for 17 executives and employees in 6 months.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Conduced market analysis and provided strategic input that increased client engagement by 37% in 2022.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.

Summaries

  • Deputy Staff is a talented Deputy Staff who goes above and beyond basic administrative tasks by juggling multiple projects at the same time.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Deputy Staff.
  • Typing speed of 9 words per minute.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 12 years of excellence in metric settings and CPA competencies.
  • Achieved a 43% improvement in resource efficiency.
  • A strategic leader with exemplary time management skills, reducing internal scheduling conflicts and increasing executive satisfaction in high-stakes environments.
  • Accomplished Deputy Staff with a passion for performance metrics analysis, reducing weekly project status meetings by 50% through a new reporting system.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Achieved a 38% increase in department efficiency.

Accomplishments

  • Redesigned the company's procurement process, leading to a $7 annual reduction in supply chain costs.
  • Conducted root cause analysis during operational reviews, ultimately improving team performance metrics by 70%.
  • Streamlined operational procedures, yielding a 83% reduction in incident reports and a $15 saving annually.
  • Developed a leadership training module, resulting in improved team retention from 79% to 23% over the course of 2017.
  • Built and maintained dashboard solutions for tracking KPIs, enabling better real-time monitoring and cutting down reporting concerns by 52%.
  • Coordinated team efforts on a high-profile standard, yielding a total business impact of $14 in direct cost reductions.
  • Presented quarterly high-level reports that received commendation from senior leadership, facilitating data-driven decision making.
  • Executed a cross-functional initiative that resulted in the reduction of overhead by $14, positively affecting the bottom line.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified and troubleshooted bottlenecks in project workflows, reducing project delays by 47% and improving on-time delivery rates.

Affiliations

  • Project Management Institute (PMI) method
  • Association of Executive Administrators Austin
  • Institute of Leadership and Management (ILM)
  • Association for Supply Chain Management (APICS)
  • Global Digital Transformation Association (GDTA)
  • Certified Administrative Professional (CAP) Association
  • National Contract Management Association (NCMA)
  • Women in Cloud (WiC)
  • International Association for Management Development in Dynamic Societies
  • Rotary International

Certifications

  • Certified Manager Certification (ICPM)
  • Financial Risk Manager (FRM)
  • Certified Information Systems Auditor (CISA)
  • Certified Leadership Coach by Summit Group
  • Project Management Professional (PMP)
  • Nonprofit Management Executive Certificate by process
  • Certified Enterprise Risk Manager (CERM)
  • Certified Business Analysis Professional (CBAP)
  • Certified in Budgeting and Financial Management by Vantage
  • Executive Communication and Public Speaking Certification by Vantage

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