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Skills

  • Team building
  • Incident investigation and prosecution
  • Budgets
  • Interviews and interrogations
  • Data-driven loss analysis
  • Budgeting and forecasting for regional loss prevention
  • Incident Reporting System Implementation
  • Communications
  • Compliance team management
  • Apprehension process optimization

Work Experiences

  • Surveillance, detection, and criminal processing for theft and criminal cases were all under my supervision.
  • Conducted internal audits that identified operational gaps, contributing to an overall shrink reduction of 56% in 2018 alone.
  • Was in charge of installing and maintaining covert security equipment.
  • Collaborated with store leadership.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Conducted undercover investigations across 17 stores, leading to the identification and prosecution of 17 offenders.
  • Achieved 48% decrease in organized retail crime (ORC).
  • Was promoted to positions of increasing responsibility as a result of my knowledge of loss prevention techniques and store operations.
  • Achieved a 40% decline in inventory shrinkage.
  • Analyzed loss reports across multiple districts.

Summaries

  • Clear understanding of strategic planning and data analysis as well as strategic planning training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Regional Loss Prevention Director with 9 years of successful project management and vendor management experience.
  • Assisted in uncovering 13 instances of vendor fraud.
  • Comprehensive loss prevention experience for 2 sq. Ft.
  • Accomplished results within 12 months.
  • Achieved 84% decrease in employee-caused loss.
  • Achieved cost reduction of $17 annually.
  • Accomplished Regional Loss Prevention Director skilled in spearheading undercover investigations, site audits, and asset recovery operations, identifying and prosecuting 8 offenders.
  • Regional Loss Prevention Director is a multi-talented Regional Loss Prevention Director who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Developed and deployed regional incident tracking software, reducing response time to theft alerts by 37%.
  • Achieved close cooperation with local law enforcement, leading to faster case resolution and a 78% decrease in organized retail crime.
  • Led loss prevention strategies across the West Coast, decreasing shrink by 81% over 6 years.
  • Reduced fraudulent claims by 65% through effective fraud detection measures and cross-functional team collaboration.
  • Reduced shrink related to Adobe Creative Suite by 73% after introducing enhanced security measures, including RFID tagging.
  • Utilized data analytics tools to identify operational weaknesses, driving preventative measures that reduced regional shrink by 57%.
  • Drove a 19% increase in recovery of stolen goods by optimizing external vendor partnership protocols in collaboration with security teams.
  • Reduced inventory shrinkage by 44% by optimizing security protocols and integrating advanced electronic surveillance technologies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and implemented a robust store audit process, reducing theft by 56% within three years.

Affiliations

  • American Medical Informatics Association
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Certified Risk Management Professional (CRMP) - 2016
  • Project Management Institute
  • Security Industry Association (SIA)
  • International Council of Nurses
  • Society of Women Engineers
  • Association for Computing Machinery
  • Institute of Internal Auditors (IIA)

Certifications

  • Retail Security Consultant License by Raleigh
  • Certified Expert in Internal Investigations by Cedar Works
  • Advanced CCTV Surveillance Certification by Ironclad Systems
  • Certified Information Systems Security Professional (CISSP) by (ISC)²
  • Project Management Professional (PMP)
  • Loss Prevention Qualified (LPQ) by Loss Prevention Foundation
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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