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Skills

  • Menu knowledge
  • To-go order preparation
  • Employee mentoring
  • Extensive framework knowledge
  • Memorizing product codes
  • Multi-Task Management
  • Safe food handling
  • Wine pairings
  • Courteous and professional demeanor
  • Food and beverage pairing

Work Experiences

  • Kept up to date on current product locations.
  • Supported the needs of a 6-person wait staff who attended to the specific needs of countless customers on a daily basis for system restaurant with social relevancy and intentionality.
  • Ensured
  • In charge of 9 employees per shift.
  • Prepared specialty meats, salads, and cheeses by slicing, serving, and packaging them.
  • Was in charge of developing and maintaining the store's creative layout and product merchandising.
  • Invented
  • Won
  • Was in charge of setting up and stocking department displays.
  • Sought advice.

Summaries

  • Bar Manager with a strong desire to increase revenue and productivity.
  • Exceptional at overcoming obstacles and streamlining processes for maximum efficiency.
  • Focused on customer service
  • Pragmatic
  • Exceptional at serving both regular and VIP customers.
  • Strong mechanical aptitude and a proclivity for equipment diagnostics, repair, and operation.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Versatile
  • Articulate
  • Offering superior strategic planning and process improvement abilities as well as 6 years of experience.

Accomplishments

  • Recognized for outstanding customer service.
  • Introduced a loyalty program to frequent customers, boosting repeat visits by 35% within 16 months.
  • Played a pivotal role in reorganizing floor plans to enhance atmosphere and increase table turnover by 67%.
  • Documented and resolved method which led to initiative.
  • Initiated a nightly review process that improved communication between front-of-house and kitchen staff, reducing order errors by 34%.
  • Won “program” Award for framework.
  • Optimized product stocking process, ensuring reliable availability of high-demand items and reducing out-of-stock incidents by 59%.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Resolved product issue through consumer testing.
  • Reduced waste by 39% through efficient order management and tighter inventory controls.

Affiliations

  • Hospitality Financial & Technology Professionals (HFTP) Member
  • Association for Computing Machinery
  • Denver Culinary Institute - Graduate in 2019
  • Certified Food and Beverage Executive (CFBE) - Certification in 2020
  • American Society of Safety Professionals
  • Rotary International
  • International Bartenders Association (IBA) - Mixology Certification 2024
  • International Wine Guild - Level ITIL obtained 2020
  • American Marketing Association
  • American Beverage Institute - Member since 2019

Certifications

  • Food Allergy Awareness Certification for Foodservice Professionals
  • Google Certified Professional Cloud Architect
  • Certified International Bartender from category
  • CompTIA Network+
  • Wine & Spirit Education Trust (WSET) Certification Level 1
  • Alcohol Awareness Certification (ABC-Certified Server)
  • Certified Specialist of Spirits (CSS)
  • CompTIA A+ Technician
  • Keyholder Certification for Restaurant/Lounge Operations
  • Alcohol Server Certification from Illinois

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