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Skills

  • MS Office
  • Performance testing
  • Database maintenance
  • Team building
  • Problem-solving skills
  • Cross-functional team collaboration
  • Supervision
  • Operations monitoring
  • Budgets
  • Customer service

Work Experiences

  • Assisted in preparing and submitting compliance documentation to regulatory bodies, leading to zero non-conformances during the 2024 inspection.
  • Achieved compliance in 2018.
  • Assisted senior compliance officers with data validation processes.
  • Provided project updates and consultation as a liaison between quality control and other departments and contractors.
  • Conducted root cause analysis and tracked corrective action plans, eliminating recurring defects and reducing overall production issues by 59%.
  • Conducted a visual inspection of products to determine if they met quality standards.
  • Conducted a data review and followed standard procedures to find solutions.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Achieved a cost reduction of $8.
  • Analyzed materials, components, and products that were in the process of being made as well as those that were finished.

Summaries

  • Achieved no major findings during the 2024 audit.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved consistent results with zero non-conformances reported in 2016.
  • Clear understanding of data analysis and workflow optimization as well as stakeholder engagement training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 57% improvements in document accuracy.
  • Uses a scientific approach to multitask, meet goals, and incorporate new ideas into existing assays and processes.
  • Quality Assurance Administrative Assistant with 12 years of successful client relations and team leadership experience.
  • Achieved a 36% reduction in product defects.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.

Accomplishments

  • Handled real-time logging of key quality control and assurance data, improving traceability and reporting accuracy by 64%.
  • Compiled and presented detailed QA data analytics to senior management, driving key decisions that resulted in implemented across marketing.
  • Coordinated regular quality assurance audits across 8 facilities, reducing overall audit non-conformances by 55%.
  • Spearheaded an initiative to increase compliance with calibration records, leading to a 68% improvement in audit readiness and equipment uptime.
  • Reduced overall lag in reporting procedures by 64% through close coordination with cross-functional teams during audits and reviews.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Performed detailed root cause analysis for compliance, improving process efficiency by 78%.
  • Streamlined certification renewal tracking, resulting in 56% fewer lapses in equipment readiness.
  • Developed a database query tool that automated non-conformance identification, reducing investigation time by 77%.
  • Created a comprehensive equipment certification log, reducing manual check time by 27% for maintenance teams and ensuring regulatory compliance.

Affiliations

  • International Association of Administrative Professionals
  • Participant in Quality Assurance Best Practices Online Course 2015
  • Six Sigma Green Belt Certification Holder – 2015
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • International Organization for Standardization (ISO) Committee Participation
  • American Society of Safety Professionals
  • National Society of Quality Assurance (NSQA) Leadership Team
  • Active participation in the Document Control Systems Forum

Certifications

  • Project Management Professional (PMP)
  • CompTIA Network+
  • Workplace Safety Compliance Certification framework
  • ISO 9001 Lead Auditor Certification
  • Mastering Quality Assurance: Certificate of Completion [Coursera, 2015]
  • Certified Professional in Supplier Diversity (CPSD) - ISM
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Certified Quality Process Analyst (CQPA), ASQ
  • Certified Safety Professional (CSP) - BCSP
  • CompTIA A+ Technician

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