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Skills

  • Conflict resolution and mediation
  • Team management
  • Operational Flexibility Improvement
  • Team building
  • Budget forecasting and management
  • Budgets
  • Detailed Sanitation Scheduling
  • Team leadership and supervision
  • Chemical usage reduction
  • Emergency Spill Containment Plans

Work Experiences

  • Achieved a 9% improvement in cross-functional cooperation.
  • Collaborated with safety officers.
  • 53% of junior staff achieved promotions.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Certified in Six Sigma.
  • Achieved response in under 11 hours.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of scheduling, training, and performance monitoring for 18 employees.
  • Addressed and resolved service delivery issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Hardworking and conscientious when it comes to developing and enforcing maintenance schedules.
  • Within Miscellaneous, senior EVS Lead and outstanding performer in vendor management and cross-functional collaboration.
  • Accomplished EVS leader focused on staff development, consistently improving morale and cleanliness standards while hitting key performance metrics across all facilities.
  • Contributed to the smooth function of 11 facilities.
  • Certified in ITIL.
  • Committed to improving workplace safety and reducing risks through improved safety training.
  • Aligned custodial operations with strategic goals.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Customer-focused EVS Lead with a proven record of reducing maintenance requests by 43% through strategic restructuring of cleaning protocols for high-traffic areas.

Accomplishments

  • Spearheaded emergency response initiatives, ensuring compliance with hospital protocols for rapid sanitation and containment during outbreak incidents.
  • Facilitated monthly performance assessments, fostering ongoing professional development and improving work quality scores by 20%.
  • Led efforts to introduce sustainable cleaning solutions, which reduced chemical usage by 40% and boosted eco-friendly compliance.
  • Achieved President's Club for excellence in maintaining high standards in facility sanitation and meeting internal performance KPIs.
  • Implemented a recycling program that diverted 78% of facility waste from landfills, aligning with environmental sustainability goals.
  • Documented and resolved process which led to initiative.
  • Coordinated and directed a team of 11 EVS technicians to uphold cleanliness and infection control, increasing patient satisfaction scores by 38%.
  • Collaborated with the HR team to introduce incentive programs that drove employee engagement, reducing turnover by 41% within 10 months.
  • Decreased patient room turnaround times by 69% through optimized staffing assignments and improved coordination between shifts.
  • Resolved product issue through consumer testing.

Affiliations

  • Institute of Hazardous Materials Management (IHMM)
  • Collaboration with Local Environmental Protection Agencies
  • American Planning Association, Sustainable Communities Division
  • Certification in Infection Prevention and Control (CIC)
  • International Council of Nurses
  • Indoor Air Quality Association (IAQA)
  • Society of Women Engineers
  • American Hospital Association (AHA) Environmental Services Section
  • Occupational Safety and Health Administration (OSHA) Certifications
  • Participant in Annual Sustainability Conferences 2023

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Registered Environmental Health Specialist (REHS/RS) - National Environmental Health Association
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Yellow Belt - Harbor & Co.
  • Certified Healthcare Facility Manager (CHFM) - American Hospital Association
  • Infection Control and Prevention Certification - standard
  • Bloodborne Pathogens Certification - OSHA
  • Workplace Incident Investigation Certificate - Meridian
  • Indoor Air Quality Technician Certification - program
  • Workplace Hazardous Materials Information System (WHMIS) Certification - the Pacific Northwest

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