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Skills

  • Extremely organized
  • User interface understanding
  • Business operations
  • Product testing
  • Budgets
  • Operational improvement
  • Conflict resolution
  • Document scanning
  • Workforce planning
  • Hardware evaluation

Work Experiences

  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every one year.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Managed
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 10%.
  • Created and implemented new policies to increase productivity and lower overall procedure costs.
  • Identified
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Over 18 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Offering vendor management and workflow optimization, meticulous leader and strategic planner with broad managerial acumen.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Versatile
  • Focused on customer service
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Determined sales and marketing professional with 11 years of experience in system industry.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.

Accomplishments

  • Resolved product issue through consumer testing.
  • Oversaw workforce planning for 6 full-time employees, reducing overtime expenses by 38% through optimized scheduling.
  • Designed and implemented a preventative maintenance program resulting in a 26% reduction in downtime across all facilities.
  • Increased employee engagement via leadership development and coaching programs, resulting in a 53% drop in attrition rates.
  • Delivered a 50% improvement in overall operational efficiency by integrating QuickBooks across multiple locations.
  • Increased profitability by 61% through disciplined inventory control and precise demand forecasting.
  • Negotiated strategic supplier contracts that resulted in cost savings of $2 per annum while raising product quality standards.
  • Managed and oversaw logistics for 14 locations, reducing transportation costs by 39% through optimized route planning and vendor negotiations.
  • Achieved ITIL for 5 locations by meeting rigorous quality and safety standards on schedule.
  • Enhanced interdepartmental communication strategies, improving project completion timelines by 78% and reducing errors by 73%.

Affiliations

  • Jaycees
  • Affiliation, Global Logistics & Supply Chain Management Network (GLSCMN)
  • Certified Logistics Professional (CLP)
  • Society of Human Resource Management
  • Certified Operations Manager (COM), method
  • American Medical Informatics Association
  • Member, Council of Supply Chain Management Professionals (CSCMP)
  • Society of Women Engineers
  • National Association of Social Workers
  • Attendee, Annual Procurement Leadership Conference 2024

Certifications

  • Advanced Certificate in Inventory and Resource Management - 2018
  • Project Management Professional (PMP) – 2023
  • Management and Strategy Institute (MSI) Six Sigma Lean Professional - Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Certified Sustainability Professional – Northwind
  • Occupational Safety and Health Certification (OSHA 30) - 2015
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Supply Chain Management Strategy Certification - Beacon Labs

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