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Skills

  • Team management
  • High-efficiency cleaning protocols
  • Budgets
  • Method equipment
  • Customer service
  • Process improvement
  • Problem resolution
  • Collaboration with building management
  • Organization
  • Workplace safety enforcement

Work Experiences

  • Cleaned high-humidity areas.
  • Complied with Six Sigma guidelines.
  • Cleaned and sanitized high-touch point surfaces to decrease employee absenteeism by 40% in accordance with OSHA standards.
  • Hard floors were scuffed, top-coated, buffed, and varnished by me.
  • Achieved sustainability goals.
  • Communicated effectively with the maintenance team.
  • Achieved a 51% reduction in building-wide cleanliness complaints.
  • Completed thorough inspections after each cleaning shift.
  • Cleaned 3 meeting rooms.
  • Cleaned and performed moisture control in high-humidity areas, preserving flooring and walls from potential damage and saving $16 in repairs.

Summaries

  • Reliable and trustworthy Building Service Attendant with experience keeping interior and exterior building spaces clean and orderly.
  • Collaborative Building Service Attendant with a strong ability to work alongside building management, reducing deep-cleaning project time by 12 hours while meeting strict deadlines.
  • Building Service Attendant seeking new opportunities in the procedure industry.
  • Offering 12 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved client satisfaction scores above 73%.
  • Trained in operating equipment, handling chemicals, and restocking supplies.
  • Cleaned 18 meeting rooms efficiently.
  • Cleaned 5 meeting rooms daily.
  • Completes tasks with zeal and offers skills in quality assurance and process improvement.

Accomplishments

  • Led implementation of new floor maintenance system, increasing operational efficiency and extending equipment lifespan by 9 years.
  • Optimized parking garage cleanliness by developing a specialized cleaning plan, resulting in Excellence Award for exceptional facility maintenance.
  • Documented and resolved system which led to method.
  • Partnered with external vendors to negotiate specialized cleaning contracts, reducing external contractor expenses by $14 annually.
  • Ensured compliance with local and federal safety regulations related to hazardous waste management, creating a safer work environment for all building occupants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Efficiently managed routine restroom sanitation, ensuring compliance with health standards and contributing to increased tenant satisfaction.
  • Maintained over 11 square feet of polished flooring using industrial-grade equipment, helping earn a Outstanding Service Award for cleanliness across the facility.
  • Created a preventative cleaning and inspection schedule for high-occupancy areas, maintaining facilities in readiness for impromptu management walk-throughs.
  • Streamlined janitorial operations by introducing time-saving cleaning techniques that increased productivity by 53%.

Affiliations

  • Project Management Institute
  • Health and Safety Executive (HSE) Certificates for Building Maintenance
  • National Association of Safety Professionals
  • National Floor Safety Institute (NFSI)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • Certified Cleaning Professionals Association
  • Association of Information Technology Professionals
  • Green Janitorial Certification (GJC) from ISSA

Certifications

  • City & Guilds Cleaning and Support Services Skills
  • Certified Environmental Services Technician (CEST)
  • Team Leadership for Building Service Workers Certification
  • EPA Lead-Safe Certification
  • Google Certified Professional Cloud Architect
  • Certified Floor Care Technician
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Restroom Care Specialist
  • Cleaning Industry Management Standard (CIMS) Certification

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