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Skills

  • Hotel signage
  • Communications
  • Fast learner
  • Process improvement
  • Operational improvement
  • Basic mathematical aptitude
  • Air Brake Certification
  • Proficient in MS Office
  • Customer service excellence
  • HAZMAT training

Work Experiences

  • Did some research.
  • Forecasted manpower requirements based on daily workload and company goals.
  • Got better.
  • Guided
  • Negotiated contracts with outside vendors to keep costs to a minimum for the company and its customers.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.
  • Was responsible for operating powered lift trucks, floor sweepers, pallet jacks, and forklifts in a safe and incident-free manner.
  • Reduced
  • Put in place strategic shipping policies to meet long- and short-term sales goals.

Summaries

  • Determined Logistics Manager with a knack for negotiating and putting cost-cutting measures in place without sacrificing quality.
  • Valet who is personable and energetic, with efficiency, punctuality, and a long-term commitment to providing exceptional customer service.
  • Costs were consistently reduced while profits were increased.
  • Advanced understanding of ERP and WMS distribution systems is required.
  • Pleasant Bellhop with 3 years of outstanding service in high-end establishments.
  • Strengths in client relations and workflow optimization backed up by Transportation training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Valet with 12 years of successful workflow optimization and process improvement experience.
  • Over 15 years of experience managing Fortune 100 companies' operations, transportation, distribution, and logistics.
  • With a calm demeanor and timely solutions, she excels at prioritizing tasks and resolving issues.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Contributed to a 20% improvement in team efficiency through a structured hands-on training regimen for new associates.
  • Solved
  • Increased backhauls profitability to more than $13 per year and $13 per month.
  • Guided
  • Identified
  • Created
  • Represented
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Achieved Employee of the Year for outstanding commitment to guest service and valet operational excellence.

Affiliations

  • National Association of Social Workers
  • City and Regional Parking Management Groups
  • Vehicle Safety Compliance Certification
  • AAA Approved Valet Standards Certification
  • National Concierge Association (NCA)
  • Safe Driver Recognition Program
  • Automobile Club of America (AAA)
  • National Alliance of Hospitality and Parking Professionals (NAHPP)
  • Hospitality Financial and Technology Professionals (HFTP)
  • National Safe Drivers Association (NSDA)

Certifications

  • First Aid/CPR Certified
  • Customer Service Excellence Certification - 2020 - American Hotel & Lodging Educational Institute
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid and CPR Certification Ironclad Systems
  • Apple Certified Associate (ACA)
  • Certification in Hospitality Service Basics - 2018 - American Hotel & Lodging Association
  • Certified Protection Officer (CPO)
  • Defensive Driving Course Certification - 2024 - Northwind

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