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Skills

  • Cost savings strategies
  • Change Management
  • Career coaching
  • Public speaking
  • Organization
  • Presentation skills
  • Succession planning
  • Audit risk reduction
  • Customer service
  • Supervision

Work Experiences

  • Contributed to an improved compliance rate of 63%.
  • Achieved a 43% retention rate in leadership roles.
  • Achieved a 16% reduction in grievance filings.
  • Used Power BI to create training for procedure employees, resulting in a 18% increase in company retention and productivity.
  • Aligned employee performance metrics with organizational goals.
  • Advised company executives on restructuring initiatives, leading to a 4% reduction in operational costs without impacting team morale.
  • Achieved a 60% decrease in project delays across teams.
  • Achieved a 6% reduction in operational costs.
  • Identified employees with specific skill sets to recommend for promotions or raises, resulting in a 3% increase in internal hiring and a $16 reduction in training costs.
  • Organized workshops for employees to help them better understand the company's mission, streamline daily operations, and align employee and company priorities.

Summaries

  • Achieved a 40% reduction in overhead costs.
  • Administrator Coach focused on leadership development.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Supportive Administrator Coach with in-depth knowledge of initiative industry practices and the ability to help standard companies achieve long-term success.
  • A dynamic leader in administrator training, successfully ensuring the adoption of Workday, resulting in better workflow processes and a 77% improvement in reporting accuracy.
  • Achieved 65% improvement in team performance.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Achieved Outstanding Service Award for departmental performance improvement.
  • Accomplished Administrator Coach.

Accomplishments

  • Documented and resolved method which led to category.
  • Delivered executive coaching sessions that improved leader emotional intelligence scores by 72%.
  • Enhanced cross-department communications strategies, leading to a measurable 40% improvement in team efficiency and collaboration.
  • Structured high-impact feedback and coaching processes that led to a 32% increase in annual performance reviews meeting or exceeding expectations.
  • Reduced time to promotion by two years through structured leadership coaching and performance management techniques.
  • Devised coaching programs that increased departmental goal fulfillment by 58%, enhancing overall company performance.
  • Produced an onboarding system that decreased employee ramp-up time by one year, resulting in 66% faster proficiency rates.
  • Increased team performance by 58% through the implementation of personalized development and coaching plans tailored to corporate goals.
  • Optimized training and career management protocols, reducing operational cost per employee training by 50% dollars.
  • Initiated strategic interventions to solve performance gaps, contributing to a 80% increase in productivity KPIs.

Affiliations

  • Administrative Leadership Advisory Board
  • Certified Leadership & Management Coach Certification system
  • Academy of Leadership Development
  • National Association of Professional Women (NAPW)
  • Jaycees
  • National Association of Social Workers
  • Toastmasters
  • National Association of Workforce Development Professionals (NAWDP)
  • Certified Professional Coach Program Lean
  • American Management Association (AMA) – Leadership Department

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Professional in Learning and Performance (CPLP) from ATD
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Lean Six Sigma Yellow Belt Certification
  • Project Management Professional (PMP) from PMI
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)

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