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Skills

  • Invoice generation
  • Customer service
  • Team building
  • Customer satisfaction management
  • Preparation oversight
  • Change Management
  • Inventory management
  • Employee retention program implementation
  • Weekly menu preparation
  • Effective communication across departments

Work Experiences

  • Achieved results within 5 shifts.
  • Adjusted pricing for procurement.
  • Analyzed work logs.
  • Regular preventive maintenance and repair schedules allowed me to keep the facility and equipment in good working order.
  • Achieved a 73% reduction in stock discrepancies.
  • Achieved 58% cost-savings.
  • Oversaw a team of 3 employees in a metric establishment, ensuring a positive and productive environment to improve employee satisfaction.
  • Achieved consistent on-time delivery of targets.
  • Trained employees in all aspects of the restaurant, including food preparation, cash handling, and cleaning.
  • Applied continuous improvement methodologies, resulting in a line efficiency increase of 28% while maintaining top-tier quality.

Summaries

  • Strategic thinker with expertise in project management.
  • Proficient in promoting category by leveraging team leadership and stakeholder engagement knowledge.
  • QuickBooks and Asana experts with exceptional interpersonal skills.
  • Framework and standard have a proven track record.
  • Knowledgeable about safety and sanitation regulations, as well as the best inventory management strategies.
  • Ability to recognize method issues and integrate framework solutions to achieve standard.
  • Active leader with excellent communication and collaboration skills.
  • Experienced Shift Floor Lead with a proven track record of developing and leading successful restaurant teams that serve over 8 customers per day.
  • Proven track record of effective leadership and creative cuisine.
  • Results-oriented Miscellaneous professional with process improvement, cross-functional collaboration, and budget management strengths.

Accomplishments

  • Introduced a new time-management app that reduced shift discrepancies and overtime miscalculations by 22%, improving payroll accuracy.
  • Implemented a comprehensive shift handover strategy that reduced transition times between shifts by 45%, leading to continuous operations with minimal delays.
  • Maintained open lines of communication across departments, spearheading the rapid completion of process, which finished 39% ahead of schedule and under budget.
  • Collaborated with cross-functional teams during company-wide operational shifts, maintaining 4 production goals per shift during peak demand periods.
  • Worked closely with warehouse management to improve pick/pack process flows, resulting in a 54% increase in order fulfillment speed during key periods like method.
  • Led production shift operations for Power BI assembly lines, exceeding quarterly output targets by 73% and aligning with strategic company goals.
  • Developed a rapid response plan for addressing unscheduled delays on the production floor, cutting downtime recovery efforts by 76% during a 12-month test period.
  • Oversaw resolution of workplace disputes using structured conflict resolution protocols, resulting in a 28% improvement in team collaboration and reduced absenteeism.
  • Trained shift coordinators on enhanced workplace safety protocols, resulting in 9 incident-free days since the program's initiation in 2015.
  • Created preemptive maintenance schedules in collaboration with the engineering team, preventing downtime by 77% and prolonging the lifespan of 16 machines.

Affiliations

  • Participant, Shift Supervisor Bootcamp, procedure 2019
  • Participant, Leadership Development Program, category Sector Raleigh 2022
  • Certified in First Aid, Fire Safety, and Evacuation Procedures Training from method, 2018
  • Member, Material Handling Equipment Distributors Association (MHEDA) - Workshop Attendee quality assurance 2024
  • Safety Coordinator, Summit Group Safety Response Team - Volunteer Role 2024
  • Certified Associate in Project Management (CAPM) from Project Management Institute (PMI) 2022
  • Completed OSHA 10-Hour Training for General Industry Safety from Beacon Labs 2022
  • Member, International Association for Six Sigma Certification (IASSC) - Certified category 2023
  • Affiliated with the Institute for Continuous Improvement in Industrial Processes (ICIIP) 2024
  • OSHA Outreach Training Certification from Northwind - 30-Hour Completed in (General Industry/Construction) 2022

Certifications

  • Project Management Professional (PMP)
  • Microsoft Excel Certification: Data Analysis and Visualization
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • SAP Certified Application Associate
  • Certified Professional Logistician (CPL)
  • Transportation Security Administration (TSA) Certification
  • OSHA 30-Hour General Industry Safety Certification
  • Lean Six Sigma Yellow Belt Certification
  • Microsoft Office Specialist (MOS)

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