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Skills

  • Energy efficiency improvements in industrial settings
  • Cleaning and sanitizing
  • Operational improvement
  • Customer service
  • General plumbing
  • Communications
  • Invoice generation
  • Security systems
  • Relationship development
  • Business operations

Work Experiences

  • Coordinated daily tasks for optimal performance.
  • Was in charge of diagnosing and repairing mechanical issues.
  • Discovered and implemented a new method for streamlining the system process, which resulted in a 13% increase in workflow.
  • Made minor adjustments and repairs to method equipment and system systems.
  • Calibrated devices to improve performance and extend the life of the equipment.
  • Repaired leaking faucets, clogged toilets, and other equipment to keep bathrooms fully functional.
  • Used shovels and framework equipment to remove snow from sidewalks and sprinkled rock salt to prevent falls.
  • Collaborated with Lead Maintenance Workers to complete projects within the expected timeframes on budget management and cross-functional collaboration.
  • Restocked items by managing process and framework supplies and checking inventory with Jira.
  • Achieved 17% improvement in response times.

Summaries

  • Determined Lead Maintenance Worker with performance reporting, quality assurance, and performance reporting abilities.
  • Strategic thinker with expertise in team leadership.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Risk assessment, stakeholder engagement, and cross-functional collaboration are among my previous responsibilities.
  • Spanish and Japanese are both fluent.
  • Lead Maintenance Worker is a hardworking and dependable Lead Maintenance Worker who excels at risk assessment and budget management.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • General repair and maintenance expertise, including HVAC system knowledge and the ability to interpret blueprints to solve problems.
  • Able to lift up to 18 pounds with ease and willing to work any shift.

Accomplishments

  • Created a tailored maintenance schedule for 3 facilities that ensured optimal operation and compliance with safety regulations across all buildings
  • Conducted emergency repairs on critical equipment, minimizing customer and tenant disruption and restoring full operations within 15 hours
  • Collaborated directly with facilities managers to streamline maintenance requests, resulting in a 84% increase in response time and satisfaction among tenants
  • Worked on continuous improvement projects that minimized environmental impact, achieving Six Sigma compliance across 2 industrial locations
  • Coordinated external vendors for large repair projects, ensuring timely project completion within 15% of budget constraints
  • Spearheaded the integration of new maintenance technologies, resulting in a 51% increase in work efficiency across a team of 18 technicians
  • Monitored building access and security systems, ensuring 100% uptime and compliance with both internal and industry regulations
  • Performed safety audits across various shifts, identifying and correcting hazards within 15 days to meet OSHA and Six Sigma standards
  • Scheduled and supervised major seasonal facility repairs, completing all work 18% ahead of projected timelines with zero incidents
  • Worked closely with a cross-functional team to update building automation systems, leading to a 75% improvement in energy utilization efficiency

Affiliations

  • Certified Building Operator through Building Owners and Managers Institute (BOMI), 2018
  • Certified Operations Manager (COM) through process, received 2022
  • Joined the Facilities Management Professional (FMP) program through the International Facility Management Association (IFMA)
  • Completed Facilities Electrical Systems for Facilities Managers coursework with American Maintenance Executives (AME)
  • Participant, American Society of Mechanical Engineers (ASME) events focused on energy efficiency practices
  • Guest speaker, International Maintenance Conference (IMC) on preventative maintenance practices, 2022
  • Committee Member, Plant Engineering & Maintenance Association of Canada (PEMAC)
  • Active member of the Society for Maintenance and Reliability Professionals (SMRP)
  • Member, American Society for Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) focusing on energy-saving advancements in building systems.
  • President of Facilities Management Club, method – 2016

Certifications

  • Salesforce
  • Technical Certification in Hydraulics and Pneumatics from method
  • Association for Project Management (APM)
  • Plumbing Code Expertise Certification by procedure
  • Google Certified Professional Cloud Architect
  • National Association of Elevator Contractors (NAEC) Certified Elevator Technician (CET)
  • First Aid/CPR
  • Certified Safety Professional (CSP) by BCSP (Board of Certified Safety Professionals)
  • Certified HVAC-R Technician from the North American Technician Excellence (NATE)
  • Cisco Certified Internetwork Expert (CCIE)

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