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Skills

  • Compliance with hazardous material regulations program
  • Cross-functional team collaboration
  • Team management
  • Electric hoist use
  • Relationship development
  • Efficient use of time-saving technologies
  • Incident reporting and root cause analysis
  • Shift management
  • Client relations cargo loading expert
  • System equipment

Work Experiences

  • Adapted to last-minute operational changes.
  • Created training manuals for new hires, outlining the safest practices for railcar loading, leading to reduced on-the-job injuries by 67%.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with logistical teams.
  • Conducted end-to-end inspections of railcar interiors and exteriors to certify that products were loaded and secured per industry standards, reducing reworks by 6.
  • Collaborated with engineers to determine the best reloading routes for damaged railcars, cutting down repair times by 20%.
  • Had an excellent attendance record and was always on time for work.
  • Calibrated loading equipment regularly.
  • Answered 4 calls per three years to help customers with their questions and concerns.

Summaries

  • Strengths in project management and budget management backed up by Information Technology training.
  • Accomplished Rail Car Loader.
  • Achieved thorough inspections.
  • Able to work efficiently for long periods of time and to follow instructions for specialized loads.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Information Technology, senior Rail Car Loader and outstanding performer in client relations and quality assurance.
  • Achieved results within a three years period.
  • Adept at maintaining compliance records.
  • Adept at using Asana for precise record-keeping.
  • Dedicated to learning, growing, and succeeding in Information Technology.

Accomplishments

  • Performed pre-shift safety briefs for teams of 3, promoting accident prevention initiatives that led to zero major incidents in 2023.
  • Scheduled routine maintenance checks on loading equipment, reducing downtime and repair costs by 9.
  • Collaborated with team of 4 in the development of metric.
  • Documented and resolved program which led to system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Reduced railcar load/unload times by 43% through the effective use of ServiceNow.
  • Played an essential role in achieving Lakeside Partners’s productivity target, accomplishing load/unload speeds of 15 cars per shift.
  • Ensured timely and safe operations by creating and following comprehensive checklists for 8 railcar processing tasks each day.
  • Improved daily railcar coordination between departments by employing cutting-edge management software, minimizing stoppage times by 65%.

Affiliations

  • Society for Maintenance & Reliability Professionals (SMRP)
  • Toastmasters
  • Rail Freight Groups of North America
  • Certified Professional in Supply Management (CPSM) – initiative
  • Society of Human Resource Management
  • Rotary International
  • Warehouse Education and Research Council (WERC)
  • Material Handling Industry (MHI)
  • American Marketing Association
  • National Association of Safety Professionals (NASP)

Certifications

  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Maritime Security Awareness Certificate – 2023
  • Project Management Professional (PMP)
  • Collision and Incident Response Training – 2019 – Ironclad Systems
  • Rigging and Signalperson Certification – 2024 – Lakeside Partners
  • Occupational First Aid Level 1 2018 – Northwind
  • Certified Forklift Operator Instructor – 2022 – Lakeside Partners
  • Process Safety Management Certification (PSM) – 2017 – Meridian
  • Railroad Brakeman Certification – 2021

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