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Skills

  • Foreclosures specialist
  • Customer satisfaction
  • Standard equipment
  • Internal auditing
  • Tech-savvy
  • File management
  • Homeowners insurance knowledge
  • Business operations
  • Extensive BOB
  • Experienced buyers’ agent

Work Experiences

  • Gave upbeat and persuasive sales presentations.
  • Achieved a 48% increase in repeat business.
  • Achieved a customer satisfaction rate of 37%.
  • Represented both buyers and sellers of both developed and undeveloped land.
  • Managed contracts, negotiations, and all aspects of sales to complete purchases and exceed customer expectations.
  • Collaborated with clients to obtain the necessary loans, inspections, and credit reports.
  • Created virtual tours of homes that were for sale, giving potential buyers more information about the properties.
  • Cold calls and referrals helped me generate listings for both sales and rental properties.
  • Followed up with potential buyers to inquire about builder incentives and new developments in the area.
  • Achieved a 64% faster lead-to-close follow-up process.

Summaries

  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Closing Coordinator with 14 years of experience is needed.
  • Closing Coordinator with 16 years of successful project management and data analysis experience.
  • Experienced in new and existing home sales, with a focus on REO and short sales.
  • Real estate broker with a reputation for being an excellent communicator and team leader who excels at establishing long-term relationships by instilling confidence and trust.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • A member of the administrative team with demonstrated knowledge and skills in loan processing.
  • Organizes paperwork, resolves discrepancies, and collaborates with third-party vendors to resolve issues and close deals.

Accomplishments

  • Recommended
  • Resolved
  • Marketing: Implemented marketing strategies which resulted in metric growth of customer base.
  • Generated $16 in 2015, substantially exceeding expectations and average sales for the area.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Coordinated with stakeholders to address and resolve title disputes, achieving a 30% increase in closure rates by the established deadlines.
  • Advised
  • Documented
  • Improved
  • Identified

Affiliations

  • Council of Residential Specialists (CRS)
  • California Escrow Association (CEA)
  • National Association of Real Estate Brokers (NAREB)
  • Accredited Closing Expert (ACE) Designation
  • Title Insurance Regulatory Association (TIRA)
  • Association of Information Technology Professionals
  • Project Management Institute
  • International Association of Administrative Professionals
  • Real Estate Closing Coordinators Association (RECCA)
  • Society of Human Resource Management

Certifications

  • RESPA/TILA Compliance Certification – Cedar Works
  • Google Certified Professional Cloud Architect
  • National Notary Association (NNA) Certification
  • Real Estate Closing Coordinator Certification – Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Document Preparation Specialist Certification – Vantage
  • Accredited Closing Specialist (ACS)
  • CompTIA A+ Technician
  • Loan Closing Coordinator Certification – Mortgage Bankers Association
  • Certified Transaction Coordinator (CTC)

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