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Skills

  • Crisis intervention strategies
  • Child welfare advocate
  • Background in category operations
  • Development activities
  • Computer literate
  • Strategy implementation
  • Education materials
  • Analytical thinker
  • Budgets
  • HIPAA guidelines

Work Experiences

  • Recommendation
  • Had planned ahead.
  • Identified
  • Determined whether or not customers were eligible for various benefit programs and services.
  • Managed
  • Kept track of everything.
  • Was in charge of writing and distributing press releases.
  • Worked with other team members to identify and achieve agency goals.
  • Was in charge of volunteer logistics, including scheduling, inventory, and transportation.
  • Assisted with the preparation of grant applications, ensuring that all information was correct before submission.

Summaries

  • Grant writing and fundraising experience aplenty.
  • Ready to take on new challenges with a initiative organization by assisting patients.
  • Focused on customer service
  • Known for maintaining a positive attitude and consistently outperforming expectations.
  • Seasoned
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Highly personable, with exceptional attention to detail and a natural ability to build trust.
  • Dependable
  • Dedicated to learning, growing, and succeeding in Mental Health.
  • Professional in the field of public health who is well-educated.

Accomplishments

  • Collaborated with team of 5 in the development of procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with community organizations to expand behavioral health services, increasing resource accessibility by 6% throughout Phoenix.
  • Managed method residential facility serving 18 families.
  • Collaborated with insurance providers to secure financing for 10 patients' long-term care, increasing the facility's client retention by 22%.
  • Reduced client crisis incidents by 63% by implementing early intervention protocols and follow-up care.
  • Implemented evidence-based group therapy models that led to a 56% increase in patient interaction and overall progress.
  • Managed the behavioral health program for procedure, reducing patient unplanned readmissions by 73% over the past year.
  • Oversaw production and distribution of an innovative disaster recovery brochure nationally recognized as a best practices resource.
  • Analyzed patient feedback data to improve service delivery models, resulting in a 48% increase in overall patient satisfaction.

Affiliations

  • International Society for Traumatic Stress Studies (ISTSS)
  • Clinical Mental Health Counseling Student Association (CMHCSA) – initiative
  • Association for Computing Machinery
  • American Counseling Association (ACA)
  • Association for Contextual Behavioral Science (ACBS)
  • American Society of Safety Professionals
  • National Crisis & Emergency Management Association (NCEMA)
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • National Alliance on Mental Illness (NAMI)
  • American Marketing Association

Certifications

  • Association for Project Management (APM)
  • Certified Mental Health Coach (CMHC)
  • CompTIA A+ Technician
  • Advanced Trauma-Informed Care Certification
  • Certified Behavioral Health Data Analyst (CBHDA)
  • Certified Anger Management Specialist (CAMS) standard
  • Salesforce
  • National Certified Counselor (NCC)
  • Board Certified Behavior Analyst (BCBA)
  • SHRM Certified Professional (SHRM-CP)

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