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Skills

  • Systems and software programs
  • CRM system implementation and management
  • Freight forwarder coordination
  • Competitive pricing analysis
  • New business development
  • Legal requirements for export sales
  • B to B sales
  • Business development and planning
  • Cross-functional team collaboration
  • Inventory management

Work Experiences

  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Increased the team's revenue by over $14 in sales.
  • Cut costs by 5% through client and distributor price negotiations.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Managed a team of 3 people who sold standard products and services worth more than $5.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.

Summaries

  • Adept in sales trend analysis and demand forecasting, utilizing key insights to adjust strategies and increase export revenues by $9 over one year.
  • Adaptable and detail-oriented professional.
  • Costs were consistently reduced while profits were increased.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Avoided penalties.
  • Aligned marketing efforts to meet export sales goals.
  • Adept in demand forecasting.
  • Export Sales Coordinator with 9 years of successful data analysis and strategic planning experience.
  • Achieved results within several months.

Accomplishments

  • Created monthly export sales performance analyses, identifying key growth opportunities and increasing forecasting accuracy by 44%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised accounts receivable for 16 international clients, ensuring timely payments and reducing outstanding invoices by 49%.
  • Trained team on global supply chain visibility tools, enhancing operational efficiency and contributing to a 21% decrease in transportation costs.
  • Assisted in the negotiation of international contracts for Power BI, leading to a 27% increase in annual revenue from the Southwest sales.
  • Led efforts to digitize export documentation workflows, reducing processing errors and manual work by 20%.
  • Played a critical role in resolving 18 of customs-related issues, reducing clearance processing times by 32%.
  • Acquired OSHA to enhance knowledge of export compliance, reducing risk of shipment holds by customs agencies by 21%.
  • Resolved product issue through consumer testing.
  • Supported cross-functional teams in product localization to meet the needs of international customers, resulting in 34% increase in export sales.

Affiliations

  • American Marketing Association
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Membership in system Export Shippers Council (ESC)
  • Association of International Business Education and Research (AIBER)
  • Global Chamber: International Business Association
  • Customs Practitioners Group
  • Global Logistics & Cargo Solutions Association
  • International Chamber of Commerce (ICC) Export Programs
  • Rotary International
  • Jaycees

Certifications

  • Certificate of Customs Competency (CCC) - procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Freight Broker (CFB) - Harbor & Co.
  • First Aid/CPR Certified
  • Certified Export Compliance Officer (CECO) - Ironclad Systems
  • CompTIA A+ Technician
  • CITEX - Certified International Exporter Lakeside Partners
  • CompTIA Network+
  • Incoterms 2020 Certified Specialist - Lakeside Partners
  • Certified Business Analysis Professional (CBAP)

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