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Skills

  • Organization
  • Team building
  • Advanced calibration techniques
  • First Aid/CPR
  • Blueprint reading
  • Equipment upgrade recommendation
  • High-precision weight validation
  • Laser welding
  • In-field scale repairs
  • Supervision

Work Experiences

  • Installed, tested, and calibrated commercial electrical equipment to meet use demands.
  • Achieved reduction in downtime in 2017.
  • Consolidated processes.
  • Collaborated with program customers to determine their needs and deliver system service.
  • Collaborated with engineers to troubleshoot and correct malfunctioning scales, leading to a 43% reduction in defective products.
  • Avoided potential fines.
  • Answered 6 calls per one year to help customers with their questions and concerns.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 41% reduction in defective products.
  • Calibrated complex ServiceNow weighing systems.

Summaries

  • Aligned solutions with client needs in 2022.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To meet tight deadlines, collaborate on complex issues.
  • Conducted comprehensive technical analysis.
  • Certified Scale Technician.
  • Scale Technician with 14 years of successful project management and data analysis experience.
  • Boosted audit pass rates by 82%.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Scale Technician with keen troubleshooting skills, reducing diagnostic time by 81% using advanced diagnostic tools and methodologies.
  • Achieved 100% compliance with regulatory requirements.

Accomplishments

  • Successfully managed service timelines, completing 12% of projects ahead of schedule using metric.
  • Enhanced Meridian's preventative maintenance program, reducing emergency repairs by 19% and saving $9 annually.
  • Identified equipment failures during diagnostic evaluations, contributing to a 16% reduction in unscheduled service calls.
  • Performed root cause analysis for scale malfunctions that saved the company hardware costs amounting to $15 annually.
  • Utilized Workday diagnostic tools, identifying and promptly resolving 13 scale calibration issues, ensuring uninterrupted operations for clients.
  • Sourced and maintained a calibrated inventory of 11 tools, maintaining operational precision at large industrial installations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drove customer retention by improving service response time to under 11 hours, significantly enhancing overall client relations.
  • Consistently met or exceeded performance targets by maintaining a 66% first-time-right calibration rate.
  • Resolved product issue through consumer testing.

Affiliations

  • American Measurement Systems Alliance (AMSA) - Technical Advisor 2023
  • National Conference on Weights and Measures (NCWM) - Active Participant
  • American Marketing Association
  • International Council of Nurses
  • American Association for Laboratory Accreditation (A2LA) - Member Institution
  • National Fire Protection Association (NFPA) - Weighing Systems Safety Standards Participant
  • National Industrial Calibration Council (NICC) - Member at Large
  • Instrument Society of America (ISA) - Certified Industrial Instrumentation Professional
  • International Society of Automation (ISA) - Technician Level Certified Scrum Master
  • American Society of Safety Professionals

Certifications

  • CompTIA Security+
  • International Society of Weighing and Measurement (ISWM) Certified Scale Technician
  • Precision Scale Installation Professional Certification - Ironclad Systems
  • Project Management for Field Technicians Certification - framework
  • Certified Measurement and Verification Professional (CMVP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Maintenance and Reliability Technician (CMRT) - SMRP
  • SHRM Certified Professional (SHRM-CP)
  • Certified Preventative Maintenance Technician - HubSpot
  • Certified Public Accountant

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