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Skills

  • Workflow planning
  • Grant report writing
  • Recruitment
  • Marketing
  • 11 WPM typing speed
  • Background check conduction
  • AP/AR proficiency
  • Customer and client relations
  • Flexible
  • Filing assistance

Work Experiences

  • Coordinated the schedules of 16 call center representatives, making adjustments as needed to ensure that service levels were met.
  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Client rebate reconciliation, reporting, and check requests were all handled by me.
  • Was in charge of HR documentation, which included filling out forms, reports, and records.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Was in charge of personnel, training, and labor relations.
  • Led new employee orientation to encourage a positive attitude toward the organization's goals.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.

Summaries

  • Processes hiring and termination paperwork and maintains accurate files.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Offering 14 years of experience in customer relations management.
  • Human Resources Clerk is articulate and driven to succeed.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a process position with a forward-thinking organization.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Professional and focused assistant looking to advance her career in Human Resources.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Human Resources Clerk is a dependable and enthusiastic Human Resources Clerk with 10 years of front desk management experience.

Accomplishments

  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Advised
  • Documented
  • Resolved
  • Planned
  • Scheduling: Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
  • Completed
  • Achieved initiative through program.
  • Process Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Determined

Affiliations

  • Human Resources Certification from initiative
  • Employment Law Certified Specialist, Illinois
  • Corporate Legal Compliance Network (CLCN)
  • International Public Management Association for Human Resources (IPMA-HR)
  • Jaycees
  • Rotary International
  • American Payroll Association (APA)
  • Employee Assistance Professionals Association (EAPA)
  • National Association of Social Workers
  • American Society for Training & Development (ASTD)

Certifications

  • Certified Onboarding Specialist (COS)
  • Apple Certified Associate (ACA)
  • Change Management Certification by Northwind
  • Employment Law and Compliance Certificate 2016
  • Human Resources Manager Certification by HR.com Academy
  • HR Analytics and Reporting Specialist Certification
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Performance and Organizational Development Certifications
  • Certified Administrative Professional (CAP)

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