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Skills

  • Proficiency in vendor management
  • Relationship development
  • Excel in initiative
  • Time management skills
  • Dispute resolution
  • Music showcase training
  • Communications
  • Supervision
  • Proficient in Asana
  • Data analysis

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Assigned risk profiles to new HubSpot users.
  • Worked with team members to discuss fraud trends and devise strategies to combat the problem.
  • Double-checked the data's accuracy and integrity.
  • Transported Power BI to 18 months customer locations.
  • Achieved resolution within several months.
  • Achieved a 31% decrease in fraud cases.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Achieved a 33% decrease in fraud losses.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

Summaries

  • Within Miscellaneous, senior Fraud Specialist and outstanding performer in strategic planning and budget management.
  • Fraud Specialist with 6 years of successful strategic planning and process improvement experience.
  • Achieved a 77% reduction in manual errors.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Motivated Fraud Analyst for system company with 15 years of experience investigating suspicious activity.
  • Clear understanding of quality assurance and stakeholder engagement as well as risk assessment training.
  • Looking for a new job as a Fraud Specialist in a company's fraud department.
  • Fraud Specialist is a multi-talented Fraud Specialist who is consistently rewarded for planning and operational improvements.
  • Motivated Fraud Specialist with experience managing large-scale projects, including budgeting and administration.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Assisted in refining fraud prevention models to adhere to updated method, contributing to a 29% decrease in regulatory penalties.
  • Steered third-party solution integration for fraud detection tools, decreasing risk assessment processing times by 41%.
  • Reviewed and assessed Workday accounts to identify potential fraudulent activity, reducing false positives by 28%.
  • Detected 11 previously unnoticed vulnerabilities in payment systems, implementing mitigation strategies that safeguarded $18 annually.
  • Utilized machine learning algorithms to detect fraudulent transactions, leading to a reduction in fraud losses by $10 annually.
  • Collaborated with sales to introduce new fraud detection policies that reduced customer fraud complaints by 73%.
  • Constructed detailed KPIs for fraud performance, leading to a 85% improvement in the early detection rate of fraud incidents.
  • Led a team of 12 fraud specialists in detecting and counteracting cyber fraud schemes, reducing case backlog by 22%.
  • Led a project to implement a new Asana for verification processes, improving processing time by 82% percentage points.
  • Worked directly with customers to resolve fraud disputes, maintaining a 42% resolution rate within one year.

Affiliations

  • International Organization for Standardization (ISO) 27001 Certified
  • Involvement in the National Cyber-Forensics and Training Alliance (NCFTA)
  • Financial Crimes Enforcement Network (FinCEN) Affiliate
  • American Bar Association (ABA) - Criminal Justice Section Affiliate
  • Fraud Examiner Certified (FEC) by the Institute of Fraud Prevention
  • American Medical Informatics Association
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Member, National Association of Certified Valuators and Analysts (NACVA)
  • Contributor, FraudEx – A Fraud Detection Community

Certifications

  • ServSafe
  • Certified Fraudulent Document Examiner (CFDE)
  • Certified in Financial Forensics (CFF)
  • Global Information Assurance Certification (GIAC) Security Essentials (GSEC)
  • Certified Forensic Accountant (CrFA)
  • Certified Fraud Control Manager (CFCM)
  • Certified Regulatory Compliance Manager (CRCM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Fraud Specialist (CFS)
  • Cisco Certified Network Associate (CCNA)

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